Lena Chambers

I am an experienced customer service and administrative professional with hands-on experience supporting students, teachers, and supervisors in fast-paced education and service environments.

I regularly handle inbound client calls, process payments and past-due notices, prepare payroll and financial reports, and maintain high-quality database records; I coordinated a project migration to a new database to improve proposal and documentation efficiency.

As an instructional assistant I create lesson plans, track attendance, prepare progress reports, and support remote learning while assisting adults and children with special needs; I also prepare and monitor contracts and assist with grants and workshop materials.

I work well independently or as part of a team, bring attention to detail and strong communication skills, and seek roles where I can apply problem-solving, analytical, and organizational abilities to support supervisors and meet deadlines.