Open to opportunities

Jaszmyne Fassett

@jaszmynefassett

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Friendly and engaging team player with multiple years of experience in Human Resources Assistant.

United States

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What I'm looking for

Looking for a challenging role that utilizes my skills and experience in Human Resources to drive strategic initiatives and enhance employee engagement.

As a multi-tasker with a proven track record of developing and implementing effective plans, I excel at managing diverse programs, meeting targets, and exceeding goals. I am a strategy architect in the development of innovative initiatives to streamline processes and capitalize on organizational growth opportunities.

With experience in Human Resources, I have honed my skills in recruitment, new hire orientation, payroll administration, policy development, and implementation. I am proficient in Microsoft Office 2010, 2016, and 365, as well as HR management classification review and employee recruitment and retention.

I am a driven and energetic professional with a passion for driving strategic initiatives to realize bottom-line results and enhance employee engagement in the pursuit of organizational objectives.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager, Human Resources Staffing

Current

David Construction

Aug 2012 - Present (12 years 10 months)

Provided administrative support to management, organized meetings, and processed employee onboarding. Developed HR policies and ensured compliance with regulations. Assisted in recruitment and background checks.

HR Policies Recruitment Onboarding Compliance Administrative Support Data Management Communication Problem Solving Employee Relations

Human Resources Assistant

Dept. of Veterans Affairs

Aug 2022 - Mar 2024 (1 year 7 months)

Managed pre-employment requirements, pay administration, and onboarding processes for new hires. Utilized HR Smart and USA Staffing for recruitment and ensured compliance with regulatory requirements. Provided administrative support and maintained electronic personnel files.

HR Staffing Recruitment Onboarding Policy Development Compliance

Medical Support Assistant

Dept. of Veterans Affairs

Apr 2020 - Jul 2022 (2 years 3 months)

Scheduled patient appointments and managed medical records. Provided information to patients and ensured compliance with VHA guidelines. Handled insurance verification and updated patient demographics.

Scheduling Insurance Customer Service Data Entry Compliance Communication Problem Solving

Revenue Services Coordinator

Briova Rx Infusion

Jul 2016 - Jan 2020 (3 years 6 months)

Managed billing processes and ensured invoice accuracy. Interacted with customers to resolve discrepancies and educated them on billing procedures. Prepared reports and reconciled accounts receivable.

Billing Management Interaction Invoicing Accounting Quality Assurance Reporting Data Analysis Problem Solving Communication Compliance

Specialty Pharmacy CSA Rep

Optum Rx

Jan 2016 - Jul 2016 (6 months)

Initiated prior authorizations for medications and provided customer service support. Assisted in training new employees and prepared various reports using database data.

Authorization Customer Service Training Reporting Data Management Communication Problem Solving Compliance Pharmacy Operations Team Collaboration

Customer Care Rep

H & R Block

Nov 2010 - Dec 2012 (2 years 1 month)

Assisted clients with account inquiries and provided technical support. Researched and resolved issues related to tax services and secured sensitive information.

Customer Service Technical Support Problem Solving Account Management Compliance Communication Data Security Tax Service Research Client Services

Student Loan Collections Rep

Citibank

Dec 2010 - Oct 2012 (1 year 10 months)

Processed loan applications and payments, resolved account discrepancies, and ensured compliance with regulatory policies. Assisted with quality assurance calls.

Loan Processing Account Management Compliance Customer Service Problem Solving Data Entry Quality Assurance Communication Research Regulatory

Mutual Funds/Corporate Securities Rep

Boston Financial

Feb 2008 - Dec 2008 (10 months)

Resolved account registration issues and ensured accuracy of customer records. Provided administrative support and prepared reports using various software packages.