Open to opportunities

Life As The Walkers

@tymirwalker

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Reliable support professional with 7+ years of experience in logistics, customer service and tech.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my technical skills while fostering a collaborative environment focused on user empowerment and innovative solutions.

I’m a driven and tech savvy support specialist with over seven years of experience across logistics, customer support, and benefits administration. My background includes problem solving in high volume environments like Target Warehouse and Amazon, where I specialized in resolving complex inventory issues, managing high priority merchandise, and using systems like Zendesk and warehouse management tools.

Currently, I’m enhancing my technical expertise through a Cybersecurity Bootcamp with the University of Minnesota, where I’m learning about network security, penetration testing, and tools like Wireshark and Metasploit. I’m passionate about providing excellent customer support, adapting quickly to new tech, and being a valuable team player in any setting especially in fast-paced or remote environments.

I’m now looking to bring that experience into a tech-forward company where I can keep learning and make an impact from day one.

Experience

Work history, roles, and key accomplishments

Current

Problem Solver

Current

Target Warehouse

Feb 2023 - Present (2 years 4 months)

Investigated and resolved complex issues in inventory and logistics. Collaborated with internal teams to ensure accurate shipments and utilized warehouse systems to track merchandise and errors.

Inventory Management Logistics Problem Solving Team Collaboration

PIT Operator

Target Warehouse

Aug 2022 - Feb 2023 (6 months)

Operated forklifts and managed freight intake and output. Coordinated team communication and on-time delivery.

Freight Management Logistics Team Coordination On Time Delivery

FC Associate I

Amazon Fulfillment Center

Apr 2022 - Jul 2022 (3 months)

Supported warehouse automation and shipment processes. Operated PIT and scanned inventory for real-time data tracking.

PIT Operation Data Tracking

Benefits Representative

Willis Towers Watson

Aug 2018 - Dec 2018 (4 months)

Handled client service inquiries, insurance, and benefits issues. Maintained accurate case records and resolved escalations.

Client Services Insurance Benefits Administration

Sr. Benefits Rep

Xerox

Jul 2016 - Jan 2017 (6 months)

Delivered HR and healthcare support services via phone and email. Trained new staff and handled high-volume account resolutions.

HR Services Phone Support Email Communication Staff Training

Education

Degrees, certifications, and relevant coursework

University of Minnesota

Certificate, Cybersecurity

Currently undertaking a Cybersecurity Bootcamp focusing on Network Security, Pen Testing, Linux Systems, Metasploit, and Nessus. Developing practical skills in cybersecurity tools and methodologies.