Open to opportunities

Tyler Cook

@tylercook

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Project manager and senior industrial engineer driving healthcare operational improvements.

United States

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What I'm looking for

I seek a role leading cross-functional projects in healthcare or operations, focusing on process improvement, stakeholder collaboration, and measurable operational impact.

I am an innovative, effective, and motivated Project Manager and Senior Industrial Engineer with over 10 years of management expertise across manufacturing, logistics, and healthcare. I have led large-scale implementations, operational standardization, and cross-functional teams to improve product quality and service delivery.

At the University of Maryland Medical System I managed pilot-to-rollout projects, introduced Microsoft Project and Teams for program management, and led data discovery efforts to resolve systemic data issues while advising on human factors for technology installations.

I design operational solutions using Lean/Six Sigma methods, build dashboards and automated reporting (Tableau, Smartsheet), and manage vendor integrations and stakeholder communications to deliver measurable improvements in safety, efficiency, and resource utilization.

Experience

Work history, roles, and key accomplishments

Program Manager

University of Maryland Medical System

Jul 2024 - Feb 2026 (1 year 7 months)

Managed the UMMS eFax Send to Chart program, leading pilot-to-rollout across multiple member hospitals and directing a cross-functional team to improve workflows and data quality. Implemented MS Project and Teams to standardize program tracking, reduce communication gaps, and support vendor partnerships.

Program Management Project Planning Microsoft Project Microsoft Teams Vendor Management Data Analysis SDLC Stakeholder Management

Performance Innovation Sr. Leader

University of Maryland Medical Center

Jul 2021 - Jul 2024 (3 years)

Led continuous improvement in Perioperative Services, integrating new SaaS and communication technologies to improve patient safety and scheduling efficiency and built Tableau dashboards and Smartsheet automations for operational insights. Managed cross-functional rollouts and supply-chain optimization projects reducing waste and operational delays.

Continuous Improvement Tableau Smartsheet SaaS Integration TigerConnect Project Management Change Management Supply Chain Optimization

Inventory Control Supervisor

Sephora

Jan 2017 - Jun 2021 (4 years 5 months)

Supervised inventory control and reverse logistics at the Maryland Distribution Center, redesigning pick locations across 20K locations and establishing a Reverse Logics department while managing a team of coordinators and 30 associates to meet inventory and quality targets.

Inventory Management Reverse Logistics Process Design SOP Development Team Leadership Continuous Improvement Safety Compliance

Industrial Engineering Specialist

United Parcel Service

Jun 2015 - Jan 2017 (1 year 7 months)

Developed shift labor optimization models and staffing plans for multi-shift hubs, conducted process quality audits and retraining to improve efficiency and reduce injuries. Delivered planning tools to increase forecasting accuracy for volume and staffing.

Labor Planning Process Improvement Audit Forecasting VBA Data Analysis