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Turker Bol

@turkerbol

Telecommunications consultant at Kafein Consulting/Freelance who supported billing, BSS/OSS, and Siebel CRM projects.

At Kafein Consulting/Freelance, I supported projects and companies as a Principal Consultant, working on charging and postpaid-prepaid billing, VAS/IN, BSS/OSS, CCBS, and Siebel CRM consulting.

At Vodafone, I worked as an IBM Consultant- Transformation&Operations Leader, configuring and testing Siebel CRM products and developing test plans and strategy. My work also involved Comverse Kenan, Tibco, and operations management.

Earlier, I worked on charging and billing systems at Ericsson, VAS project management at KCELL, and network support and engineering roles across telecommunications and IT.

Experience

Work history, roles, and key accomplishments

Principal Consultant

Kafein Consulting

Feb 2012 - May 2017 (5 years 3 months)

Supported projects and companies as Principal Consultant, providing business, technology, and management consulting.

Charging Prepay Postpay Billing VAS IN OSS BSS CCBS Siebel CRM Business Consulting Technology Consulting Management Consulting

IBM Consultant - Transformation & Operations Leader

Vodafone

Apr 2010 - Jan 2012 (1 year 9 months)

Led transformation and operations, configuring and testing products, developing test plans and strategy, and managing operations.

Siebel CRM Campaign Management Order Management Customer Contact Management Comverse Kenan TIBCO Testing Operations Management

SI & Technical Manager

Ericsson

Apr 2008 - Apr 2010 (2 years)

Managed system integration and technical operations, including charging and billing, IN systems configuration, installation, integration, acceptance, troubleshooting, and support.

Charging Billing Internal Systems Configuration Installation Integration Acceptance Troubleshooting Support Project Management

VAS Project Management Consultant

KCELL

Aug 2007 - Apr 2008 (8 months)

Managed VAS projects, coordinating operator-Telenity, overseeing installation, integration, system health checks, and support, and assisting with internal software development and upgrades.

Project Management Value Added Services (VAS)Installation Integration System Health Checks Support Software Development Upgrades

Support Engineer

PIWorks

Feb 2006 - May 2007 (1 year 3 months)

Performed AccessGate and Mycaller system installations and acceptance tests for NMS communications-USA, and conducted software tests for PIWorks.

AccessGate Mycaller Installation Acceptance Testing Software Testing

Design & Maintenance Engineer

Promed Elektronik

Jan 2003 - Apr 2005 (2 years 3 months)

Designed, controlled, and maintained electronic circuits, determining and resolving issues in accordance with quality standards and customer demands.

Electronics Design Circuit Maintenance Troubleshooting Quality Standards

Business Development Analyst

Motorola

Jan 2000 - Jun 2002 (2 years 5 months)

Provided relations between Motorola USA and companies, and facilitated EMEA-Middle Africa connections.

Business Development Relationship Management EMEA Middle Africa

System Support Specialist

KOBIM Bilgisayar

Jan 1996 - Oct 1998 (2 years 9 months)

Served as initial point of contact for resolution of desktop and workgroup-related problems, troubleshooting and resolving technical issues, and performing LAN installation and system maintenance.