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Burcu Ozsoy

@burcuozsoy

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Senior project manager and solution architect with deep telco integration and presales expertise.

Turkey

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What I'm looking for

I seek senior roles where I can lead complex integration or presales projects, work cross-functionally, engage with executives and partners, and drive business growth in tech or telco environments.

I am a senior project manager and solution architect with a B.Sc. in Electric-Electronics Engineering from Middle East Technical University and extensive experience across telecommunications, healthcare devices, and IT integration projects.

Over my career I have led large-scale integration and delivery efforts including PPP city hospital projects, Genesys/VERINT/LEICA partnerships, NGN/Softswitch/VoIP implementations, and revenue assurance assessments for major operators.

I combine technical hands-on experience (C, C++, Java, protocol and network systems) with commercial skills in pre-sales, business development, partner management, and regulatory registration processes.

I am results-driven, comfortable communicating at executive levels, and excel at coordinating cross-functional teams to deliver complex solutions on time and within budget.

Experience

Work history, roles, and key accomplishments

Senior Project Manager

UCS Bilişim Sistemleri

May 2023 - Jul 2023 (2 months)

Led change management and project delivery for Genesys and UCS products, overseeing cross-functional teams to ensure timely implementation and stakeholder alignment.

Project Management Change Management Genesys Solution Delivery Agile

Business Development & Sales Manager

Ser-Med Tıbbi Cihazlar

Mar 2015 - May 2023 (8 years 2 months)

Managed sales, partner and product registration activities for medical device brands and led project management for PPP city hospital implementations, driving commercial growth and regulatory compliance.

Business Development Sales Partner Management Regulatory Project Management Pre Sales Customer Experience Management Logistics

Coordinator, Telecommunications

SYS Sesli Yanıt Sistemleri

Apr 2013 - Mar 2015 (1 year 11 months)

Coordinated project management and national/international business development for outbound dialer and contact centre projects, managed partnerships (Genesys, Verint) and Microsoft Gold/TAP programs.

Project Management Business Development Partnership Management Jira Agile Geneys

Solution Architect & Project Manager

Nokia Siemens Networks

Oct 2010 - Apr 2012 (1 year 6 months)

Delivered solution architecture and presales for consulting and system integration projects, led VIP services and integration projects, and managed NGN and CEM initiatives.

Solution Architecture System Integration Customer Experience Management Project Management Consulting

Systems Engineer

Sekom İletişim Sistemleri

May 2008 - Jul 2010 (2 years 2 months)

Performed presales design and consultancy for network infrastructure, VoIP/IPT, softswitch and NGN projects and supported management software product offerings.

VoIP IPT Solution Design Budgeting Consultancy

Senior Revenue Assurance Specialist

Avea İletişim Hizmetleri

Jun 2007 - Nov 2007 (5 months)

Analyzed billing, provisioning and VAS platforms to identify revenue loss, prepared weekly reports and assessed network-wide revenue assurance processes.

Revenue Assurance Billing Provision Reporting Data Analysis

Solution Architect

Ericsson Telekomünikasyon

Mar 2006 - May 2007 (1 year 2 months)

Led presales and solution architecture for provisioning, IN & VAS services and mobile number portability projects for major operators, managing executive-level presentations and partner relationships.

Solution Architecture Provision Project Management Customer Management

Researcher

TÜBİTAK MAM

Jun 2003 - Nov 2004 (1 year 5 months)

Prepared EU FP6 project proposals and developed C++ simulation code for communication tools, and consulted on national roaming services like WAP, SMS, VMS and GPRS.

Research C++Simulation Proposal Development Software QA Consulting

Software Design Engineer

Netaş / Nortel Networks

Aug 1996 - Dec 1998 (2 years 4 months)

Designed and coded telephony services and protocol interworking for GSM HLR and DMS platforms, contributing to service messaging, XA Core operational measurements and international projects.

C C++DMS100i Protocols GPRS Embedded Software Solution Design