Sevda Akin

Set up special program governance for the CRM Modernization Program as a PMO Manager. This involved establishing frameworks and processes to ensure the successful execution of the program.

Managed cross-functional international delivery teams for telecom OSS/BSS integration projects. Ensured seamless coordination and timely delivery of complex technical solutions.

Led strategic management and recruiting operations under the partnership of GaiaPM. Focused on optimizing operational efficiency and driving business growth.

Supported the business case study for the internalization of customer operations. This involved detailed analysis and strategic planning to optimize internal processes.

Managed cross-functional international delivery teams (developers, test, infra) for system integration at APEX Group. Ensured successful project execution and delivery across diverse regions.

Managed cross-functional international delivery teams and oversaw delivery pipelines for compliance projects (IFRS 17, GDPR) for BNP Paribas Cardif via EY. Ensured on-time release cycles and solution integration.

Delivered cybersecurity product integrations (DLP, NGFW, ArcSight) and managed technical delivery across remote EMEA teams. Focused on ensuring robust security solutions and efficient deployment.

Led program PMO setup and performance reporting for a major IT/data center infrastructure rollout (Sonatrach, Algeria). Ensured adherence to project methodologies and timely reporting.

Managed transformation program activities including vendor coordination, project financials & payments, knowledge management, and risk management. Ensured smooth execution of large-scale programs.

Set up the PMO for the IsNet IT Department. Established processes and frameworks to enhance project management efficiency.

Set up PMO for SAP transformation program and controlled & reported program activities. Also established Business Transformation & Change Management processes.

Served as Quality Manager at Turk Telekom IT Transformation Program Office. Ensured quality standards were met throughout the transformation initiatives.

Managed delivery of number portability and billing/CRM systems integration programs. Coordinated local and offshore development resources for convergence and VAS initiatives.

Led VAS projects and managed business development activities. Designed an Asset Tracking Application for special customers.

Gained extensive early career experience in software development for telecom and CRM & billing systems. Contributed to various projects in a dynamic environment.

Gained extensive early career experience in software development for telecom and CRM & billing systems. Contributed to various projects in a dynamic environment.

Gained extensive early career experience in software development for telecom and CRM & billing systems. Contributed to various projects in a dynamic environment.

Gained extensive early career experience in software development for telecom and CRM & billing systems. Contributed to various projects in a dynamic environment.

Gained extensive early career experience in software development for telecom and CRM & billing systems. Contributed to various projects in a dynamic environment.

Gained extensive early career experience in software development for telecom and CRM & billing systems. Contributed to various projects in a dynamic environment.

Gained extensive early career experience in software development for telecom and CRM & billing systems. Contributed to various projects in a dynamic environment.

Grade: Honors

Completed an MBA with Honors, focusing on Business Administration and a minor in e-Commerce. This program enhanced my strategic management and digital business skills.

Obtained a Bachelor of Science degree in Electronics Engineering. The curriculum provided a strong foundation in electronic systems and engineering principles.