TKTumelo Khumalo
@tumelokhumalo
Experienced administrative professional specializing in healthcare operations and HR.
South AfricaWhat I'm looking for
I am a detail-oriented administrative professional with over nine years of office experience, specializing in healthcare administration, HR processes, and client management. I focus on optimizing administrative workflows to ensure compliance and operational efficiency.
At Discovery Health I have supported practitioner registration, provider contracting, practice management linking, and managed escalation workpools independently, improving operational responsiveness. I also worked on recruitment screening, conducting structured telephonic interviews and coordinating candidate progress through assessment stages.
Previously I managed reception and night audit duties at City Lodge Hotels Group, handled billing and vendor relations, and supported HR functions including onboarding and leave processing at medical centres. I have implemented process improvements such as a payroll system that reduced errors by 65% in prior roles.
I bring strong MS Office proficiency, patient registration and practice management experience, and a commitment to clear communication, problem solving, and building long-term client relationships. I seek to apply these strengths to streamline administrative operations and support healthcare teams effectively.
Experience
Work history, roles, and key accomplishments
Healthcare Professional Administrator
Discovery Health
May 2024 - Present (1 year 9 months)
Managed practitioner registrations, provider contracting and practice accreditation, updated practice profiles and managed escalation workpool to support risk initiatives and compliance.
Recruitment Specialist Assistant
Discovery Health
Oct 2025 - Dec 2025 (2 months)
Conducted structured telephonic interviews and applied clear evaluation criteria to qualify candidates, reducing time spent on unsuitable applicants and coordinating progression to psychometric and face-to-face assessments.
Bureau Healthcare Administrator
Discovery Health
Feb 2024 - Apr 2024 (2 months)
Provided administrative support to healthcare professionals, managed bureau-practice linking and compliance, maintained databases and built client relationships to ensure timely updates.
Receptionist / Night Audit
City Lodge Hotels Group
Nov 2015 - Oct 2019 (3 years 11 months)
Handled front-desk administration, processed payments and invoices accurately, maintained vendor relationships and managed mail, deliveries and guest communications during night shifts.
Administrative Clerk & HR Assistant
El Elyon Medical Centre
Jan 2010 - Dec 2014 (4 years 11 months)
Registered patients, processed medical aid claims and billing, prepared regular reports and supported interviews, onboarding and leave processing while maintaining HR databases and administrative operations.
Administrative Clerk
Xongile Business Projects
Jan 2009 - Dec 2009 (11 months)
Built merchant and retailer relationships, analyzed financial data and prepared monthly reports, and implemented a payroll system that reduced errors by 65%.
Education
Degrees, certifications, and relevant coursework
Richfield Graduate Institute
Bachelor of Commerce, Human Resource Management
2023 - 2025
Completed a Bachelor of Commerce in Human Resource Management with coursework in market research, strategic management, entrepreneurship, HRM, and industrial relations.
UJUniversity of Johannesburg
Bachelor of Commerce, Accounting
2004 - 2008
Pursued a Bachelor of Commerce (Accounting) with completed coursework in accounting, auditing, and financial management; degree was not completed (left during 3rd year; taxation incomplete).
JiT Computer College
Certificate in Microsoft Office, Information Technology
2003 - 2003
Completed a Certificate in Microsoft Office 2003 covering Access, Excel, PowerPoint, Word, Internet and Outlook.
Availability
Location
South AfricaAuthorized to work in
Job categories
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