Open to opportunities

Candice Gabby User

@candicegabbyuser

Message

I coordinate patient admissions, authorisations, billing, and discharge planning across private healthcare.

South Africa

Message

What I'm looking for

I'm looking to continue supporting patient admissions, case administration, medical aid authorisations, billing, and discharge coordination in a private healthcare environment focused on confidential, high-quality patient service.

I'm currently coordinating patient admissions, assessments, medical aid authorisations, and discharge planning at Fair Cape Health Institute. I also maintain confidential patient records, obtain MDT letters of motivation, and liaise with healthcare managers, specialists, and physicians.

At Mediclinic Constantiaberg, I managed admissions, bed bookings, discharges, billing, patient accounts, and medical aid authorisations. I worked with the AS400 hospital system and ICD-10 and CPT coding while following hospital policies and confidentiality requirements.

Across more than eight years in private healthcare administration, I've supported accurate patient documentation and coordinated multidisciplinary patient care.

Previously at Medicross Tokai, I handled admissions, claims, rejected claims, outstanding accounts, debt collection, payment arrangements, patient enquiries, and emergency situations. I bring a patient-service focus to confidential, detail-driven hospital administration.

Experience

Work history, roles, and key accomplishments

Current

Case Administrator

Current

Fair Cape Health Institute

Dec 2024 - Present (1 year 8 months)

Coordinate patient admissions and assessments, manage medical aid authorisations, and support discharge planning. Attend MDT meetings and maintain confidential patient records.

Case Administration Patient Admissions Medical Aid Authorisations Discharge Planning MDT Collaboration Confidentiality

Reception Administrator

Mediclinic Constantiaberg

Jul 2022 - Nov 2024 (2 years 4 months)

Managed patient admissions, bed bookings, and discharges. Processed medical aid authorisations and handled billing and patient accounts using AS400, ICD-10, and CPT coding.

Patient Admissions Bed Management Medical Aid Authorisations Medical Billing AS 400 ICD 10 CPT Coding

Customer Service Administrator

Medicross Tokai

May 2017 - Jun 2022 (5 years 1 month)

Managed patient admissions and documentation, processed medical aid authorisations and billing, and corrected rejected claims. Handled patient account enquiries and applied WCA procedures.

Patient Admissions Medical Aid Authorisations Medical Billing Claims Processing Debt Collection Customer Service