Hyacinth Donald

I am a dedicated administrative assistant with over five years supporting healthcare operations and office administration, focused on delivering high-quality service aligned with Batho Pele principles. I bring strong communication, organization, and leadership skills, with day-to-day experience managing appointments, patient files, and front-desk responsibilities.

My technical proficiency includes MS Office (Word, Excel, PowerPoint) and National Certificate training in IT: End-User Computing (NQF Level 3). At Davidsonville Clinic I provided administrative and secretarial support to the Operational Manager, monitored expenses, assisted in budget development, and ensured compliance with patient confidentiality and medical record regulations.

I am committed to accurate record management, problem solving, and attentive customer service to support clinical staff and improve operational efficiency in healthcare or municipal office environments.