Sbusiso Mnguni

I’m an administrative professional with over four years of experience supporting healthcare operations within the Gauteng Department of Health. I focus on keeping patient information accurate, organized, and confidential in fast-paced clinic environments.

In my current role as an Administrative Clerk (Intern), I answer telephone calls and relay messages professionally, capture and maintain patient records, and register patients on the Health Patient Registration System (HPRS). I also schedule and manage patient appointments, perform high-volume data entry while maintaining accuracy, and prepare and type official documents.

I’m skilled in filing, retrieving, and organizing confidential records, and I follow records management procedures when processing documentation. I also monitor and control inventory registers and record books to support daily clinic operations.

I bring strong attention to detail, excellent organizational and communication skills, and the ability to work independently without losing accuracy. I’m proficient in Microsoft Office and committed to dependable customer service and effective coordination with healthcare professionals and external service providers.