Jo-Ann Chetty
@jo-annchetty
Experienced medical administrator skilled in administration and customer service.
What I'm looking for
I am a diligent, self-motivated medical administrator with extensive experience in administration, data capture, sales and customer service. I pride myself on punctuality, accuracy and a strong work ethic that supports team goals and patient satisfaction.
In my current role as a Medical Administrator and Accounts Officer I manage patient queries, billing, claims follow-up, quotations and month-end reporting for clinicians, demonstrating strong financial management and organizational skills.
Previously I worked as a medical receptionist and in sales & marketing, where I scheduled appointments, verified patient information, sold memberships, conducted outreach and designed promotional material, showing versatility across front-desk, sales and marketing functions.
I bring proven strengths in Microsoft Office, data capture systems (EMD, Healthbridge, GoodX), communication, problem solving and relationship building, and I am adaptable, reliable and eager for new challenges that allow me to contribute to a progressive organisation.
Experience
Work history, roles, and key accomplishments
Medical Administrator
Family Health Centre
Jul 2022 - Present (3 years 6 months)
Manage patient administration and medical billing, including confirming medical aid benefits, invoicing, posting remittances and following up on claims while producing month-end reports for doctors.
Medical Receptionist
Northriding Medical Centre
Mar 2020 - Jun 2022 (2 years 3 months)
Handled patient intake and scheduling, verified demographics and insurance authorizations, scanned and maintained medical records, and resolved minor billing issues to support clinic operations.
Sales & Marketing Officer
Virgin Active
Sep 2017 - Feb 2020 (2 years 5 months)
Drove membership sales and business development, meeting monthly targets through cold calling, contract negotiation and targeted outreach while designing and executing marketing promotions.
Data Capturing Administrator
Efficient Data Management
Aug 2012 - Aug 2017 (5 years)
Performed high-volume data entry and quality assurance for court document cases, maintained project databases and assisted with register completion using EMD, Healthbridge and GoodX.
Education
Degrees, certifications, and relevant coursework
Greenwich British International College
Grade 12, General/Matric Subjects
2008 - 2008
Completed Grade 12 with subjects including Accounting, Economics, Business Studies, Mathematics, and English.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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