Open to opportunities

Tsidiso Sandile

@tsidisosandile

Message

Experienced IT Systems Administrator specializing in backup, cloud, and endpoint security.

South Africa

Message

What I'm looking for

I seek roles focused on infrastructure reliability, backup & DR, cloud administration, and endpoint security within collaborative teams that value continuous learning and operational excellence.

I am an IT Systems Administrator and Support Specialist with over 10 years' experience across 1st, 2nd, and 3rd line support, infrastructure management, cloud services, backup and disaster recovery, and endpoint security. I have a strong track record maintaining system availability, managing enterprise backups, leading technical operations, and delivering reliable user support in fast-paced environments.

My expertise includes Azure AD, Office 365, Intune, Veeam, Hyper-V, VMware, firewall configuration, and network monitoring tools such as SolarWinds and NCentral. I am passionate about continuous learning, operational excellence, compliance documentation, and improving service delivery through proactive monitoring, disaster recovery planning, and clear technical documentation.

Experience

Work history, roles, and key accomplishments

Current

IT Shift Supervisor

Current

Netsurit

Jan 2024 - Present (2 years 2 months)

Managed 1st–3rd line support for client sites, maintaining system availability, monitoring via NCentral and Marval, and administering firewalls, Intune, BitLocker and endpoint protection to meet SLAs.

Marval Intune Bitlocker Endpoint Protection Ticketing Remote Support

IT Systems Administrator

IOEC

Oct 2022 - Mar 2023 (5 months)

Delivered Azure AD, Office 365, Exchange and Intune deployments, provided network and endpoint support, and configured routers and firewalls to ensure operational continuity.

Azure AD Office 365 Exchange Intune Mikrotik 3CX Network Support

Systems Administrator

Blendcor Manufacturing

May 2021 - Apr 2022 (11 months)

Managed Active Directory, Exchange, RDS, SCCM/WSUS and virtualization (VMware/Hyper-V), enforced information security and coordinated vendor troubleshooting for infrastructure stability.

Active Directory Exchange SCCM WSUS VMWare Hyper V IT Asset Management & Security

Network Monitoring Administrator

Bytes System Integration

May 2019 - Mar 2021 (1 year 10 months)

Operated network monitoring with SolarWinds and HostMonitor, coordinated WAN outage resolution with ISPs, and performed daily backup verification and monthly infrastructure audits.

Solarwinds HostMonitor WAN Host Monitor

IT Support Administrator

Bytes System Integration

Jan 2018 - Apr 2019 (1 year 3 months)

Provided desktop support for 400+ users, managed Hyper-V hosts (16 VMs), and maintained firewall, proxy and wireless AP infrastructure with remote support tools.

Desktop Support Hyper V TeamViewer User Support

Field Support Engineer

Datacentrix

Mar 2015 - Apr 2017 (2 years 1 month)

Performed domain and VPN support, server maintenance and preventative site maintenance while managing asset tracking, reporting and technical training across multiple client sites.

Domain Management Technical Training

Education

Degrees, certifications, and relevant coursework

Damelin College

Diploma in Information Technology, Information Technology

2009 - 2013

Completed a Diploma in Information Technology covering programming, information systems, networking, web development, software engineering, and project management.