Open to opportunities

Eric Danner

@ericdanner

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Experienced IT professional specializing in system administration and DevOps.

South Africa

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What I'm looking for

I am looking for a role that offers growth opportunities and values innovation in IT solutions.

I am an experienced IT professional with a strong background in system administration and DevOps. My expertise includes providing remote Tier 2/3 support and managing cloud environments, particularly with Google Cloud and Azure. I hold a Google Cloud G Suite certification and have a proven track record of optimizing IT operations through effective management of MDM solutions and Active Directory audits.

Throughout my career, I have successfully led various projects, including O365 tenant-to-tenant migrations and the implementation of JAMF policies. My role as a System Administrator at CBS involved managing licensing for over 10,000 users and contributing to significant migration projects. I thrive in dynamic environments where I can leverage my technical skills to enhance system performance and user support.

Experience

Work history, roles, and key accomplishments

Current

IT Consultant

Current

University of Houston

Jan 2023 - Present (3 years 5 months)

Proficient in MDM, AD audits, and JAMF/Intune policies. Managed O365, Adobe licenses, migration projects, hardware maintenance, and provided Tier 2/3 support.

MDM Active Directory Jamf Intune O365 Adobe Creative Cloud Maintenance Policy Management

Current

IT Consultant

Current

University of Houston

Jan 2023 - Present (3 years 5 months)

Proficient in MDM, AD audits, and JAMF/Intune policies. Managed O365, Adobe licenses, and migration projects while providing Tier 2/3 support.

MDM Active Directory Jamf Intune O365 Adobe Creative Cloud Policy Management

Sr IT Technician

CBS

Jun 2021 - Jan 2023 (1 year 7 months)

Managed Intune MDM, conducted audits with AD and Google Admin, led VPN configuration, and implemented JAMF policies.

Intune Active Directory VPN Jamf MDM Audit

Sr IT Technician

CBS

Jun 2021 - Jan 2023 (1 year 7 months)

Managed Intune MDM, conducted audits with AD and Google Admin, led VPN configuration, and implemented JAMF policies.

Intune Active Directory VPN Jamf MDM Audit

DevOps Engineer

Mattress Firm

Oct 2020 - Jun 2021 (8 months)

Optimized One Identity Management, integrated apps with Azure, automated cloud provisioning, and provided sys admin support.

Azure Integration Automation Optimization

DevOps Engineer

Mattress Firm

Oct 2020 - Jun 2021 (8 months)

Optimized One Identity Management, integrated apps with Azure, automated cloud provisioning, managed access, and provided sys admin support.

Azure Automation

Sr Technical Specialist

EPC Group

Apr 2020 - Oct 2020 (6 months)

Collaborated on O365 tenant-to-tenant migrations, managed NinjaRMM for real-time monitoring, and ensured seamless application access.

O365 Tenant To Tenant Migrations NinjaRMM Monitoring Collaboration

Sr Technical Specialist

EPC Group

Apr 2020 - Oct 2020 (6 months)

Collaborated on O365 tenant-to-tenant migrations, managed NinjaRMM for monitoring, and ensured seamless application access.

O365 Tenant To Tenant Migrations NinjaRMM Monitoring Collaboration

IT Technician

XFL Houston Roughnecks

Sep 2019 - Apr 2020 (7 months)

Led IT hardware inventory distribution, managed user accounts via OKTA, and implemented IT solutions for 1,000+ users.

Inventory Management Okta

Workplace Engineer

XFL Houston Roughnecks

Sep 2019 - Apr 2020 (7 months)

Led IT hardware inventory distribution, managed user accounts via OKTA, implemented IT solutions, and conducted JAMF iPad enrollments.

Okta Jamf Inventory Management

System Administrator

CBS/CBS Interactive

May 2018 - Aug 2019 (1 year 3 months)

Managed licenses for O365 and Adobe Creative Cloud, contributed to migration projects, handled hardware maintenance, and provided Tier II & III support.

O365 Adobe Creative Cloud Maintenance

System Administrator

CBS/CBS Interactive

May 2018 - Aug 2019 (1 year 3 months)

Managed licenses for O365 and Adobe Creative Cloud, contributed to migration projects, and provided Tier II & III support.

O365 Adobe Creative Cloud Support Licensing

Desktop Engineer

University of Texas

Nov 2017 - May 2018 (6 months)

Offered remote support, managed patches and software installs, provided Tier II support, and utilized ServiceNow for ticketing.

Installation ServiceNow Ticketing

Desktop Engineer

University of Texas

Nov 2017 - May 2018 (6 months)

Offered remote support, managed patches and software installs, and provided Tier II support using ServiceNow.

Installation ServiceNow Active Directory

IT Technician

University of Houston

Mar 2017 - Nov 2017 (8 months)

Led Apple JAMF Jumpstart, managed Facilities projects, and provided Tier II support for Windows and iPad.

Jamf SCCM

System Administrator

BrightStar Credit Union

Feb 2013 - Apr 2017 (4 years 2 months)

Assisted Meraki switch rollout, performed VMWare server maintenance, provided AD and MS Office support, and conducted Windows Server migrations.

VMWare Active Directory MS Office Windows Server

Jr System Administrator

BrightStar Credit Union

Feb 2013 - Mar 2017 (4 years 1 month)

Assisted in Meraki switch rollout, performed VMWare server maintenance, and provided AD and MS Office support.

VMWare Active Directory MS Office Windows Server Hyper V

Jr System Administrator

University of Houston

Jan 2003 - Mar 2013 (10 years 2 months)

Skilled in Windows Server migration, VM installation, Meraki rollout, VMWare maintenance, and remote tech assistance.

Windows Server VM Installation VMWare Hyper V

Education

Degrees, certifications, and relevant coursework

University of Houston

Certification, Information Technology

2017 - 2017

Led Apple JAMF Jumpstart, managed Facilities projects with SCCM and McAfee ePO, led iPad inventory project, provided Tier II support, & assisted with Active Directory management.

University of Houston

Bachelor of Science, Information Technology

2003 - 2013

Skilled in Windows Server migration, VM installation, Meraki rollout. Proficient in VMWare maintenance, AD support, remote tech assistance. Experienced in Hyper-V setup for optimal performance.