Eric Danner
@ericdanner
Experienced IT professional specializing in system administration and DevOps.
What I'm looking for
I am an experienced IT professional with a strong background in system administration and DevOps. My expertise includes providing remote Tier 2/3 support and managing cloud environments, particularly with Google Cloud and Azure. I hold a Google Cloud G Suite certification and have a proven track record of optimizing IT operations through effective management of MDM solutions and Active Directory audits.
Throughout my career, I have successfully led various projects, including O365 tenant-to-tenant migrations and the implementation of JAMF policies. My role as a System Administrator at CBS involved managing licensing for over 10,000 users and contributing to significant migration projects. I thrive in dynamic environments where I can leverage my technical skills to enhance system performance and user support.
Experience
Work history, roles, and key accomplishments
IT Consultant
University of Houston
Jan 2023 - Present (2 years 4 months)
Proficient in MDM, AD audits, and JAMF/Intune policies. Managed O365, Adobe licenses, migration projects, hardware maintenance, and provided Tier 2/3 support.
IT Consultant
University of Houston
Jan 2023 - Present (2 years 4 months)
Proficient in MDM, AD audits, and JAMF/Intune policies. Managed O365, Adobe licenses, and migration projects while providing Tier 2/3 support.
Jr System Administrator
University of Houston
Jan 2003 - Mar 2013 (10 years 2 months)
Skilled in Windows Server migration, VM installation, Meraki rollout, VMWare maintenance, and remote tech assistance.
Jr System Administrator
BrightStar Credit Union
Feb 2013 - Mar 2017 (4 years 1 month)
Assisted in Meraki switch rollout, performed VMWare server maintenance, and provided AD and MS Office support.
System Administrator
BrightStar Credit Union
Feb 2013 - Apr 2017 (4 years 2 months)
Assisted Meraki switch rollout, performed VMWare server maintenance, provided AD and MS Office support, and conducted Windows Server migrations.
Desktop Engineer
University of Texas
Nov 2017 - May 2018 (6 months)
Offered remote support, managed patches and software installs, provided Tier II support, and utilized ServiceNow for ticketing.
Desktop Engineer
University of Texas
Nov 2017 - May 2018 (6 months)
Offered remote support, managed patches and software installs, and provided Tier II support using ServiceNow.
System Administrator
CBS/CBS Interactive
May 2018 - Aug 2019 (1 year 3 months)
Managed licenses for O365 and Adobe Creative Cloud, contributed to migration projects, handled hardware maintenance, and provided Tier II & III support.
System Administrator
CBS/CBS Interactive
May 2018 - Aug 2019 (1 year 3 months)
Managed licenses for O365 and Adobe Creative Cloud, contributed to migration projects, and provided Tier II & III support.
Workplace Engineer
XFL Houston Roughnecks
Sep 2019 - Apr 2020 (7 months)
Led IT hardware inventory distribution, managed user accounts via OKTA, implemented IT solutions, and conducted JAMF iPad enrollments.
IT Technician
XFL Houston Roughnecks
Sep 2019 - Apr 2020 (7 months)
Led IT hardware inventory distribution, managed user accounts via OKTA, and implemented IT solutions for 1,000+ users.
Sr Technical Specialist
EPC Group
Apr 2020 - Oct 2020 (6 months)
Collaborated on O365 tenant-to-tenant migrations, managed NinjaRMM for real-time monitoring, and ensured seamless application access.
Sr Technical Specialist
EPC Group
Apr 2020 - Oct 2020 (6 months)
Collaborated on O365 tenant-to-tenant migrations, managed NinjaRMM for monitoring, and ensured seamless application access.
DevOps Engineer
Mattress Firm
Oct 2020 - Jun 2021 (8 months)
Optimized One Identity Management, integrated apps with Azure, automated cloud provisioning, managed access, and provided sys admin support.
DevOps Engineer
Mattress Firm
Oct 2020 - Jun 2021 (8 months)
Optimized One Identity Management, integrated apps with Azure, automated cloud provisioning, and provided sys admin support.
Education
Degrees, certifications, and relevant coursework
University of Houston
Certification, Information Technology
2017 - 2017
Led Apple JAMF Jumpstart, managed Facilities projects with SCCM and McAfee ePO, led iPad inventory project, provided Tier II support, & assisted with Active Directory management.
University of Houston
Bachelor of Science, Information Technology
2003 - 2013
Skilled in Windows Server migration, VM installation, Meraki rollout. Proficient in VMWare maintenance, AD support, remote tech assistance. Experienced in Hyper-V setup for optimal performance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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