Sihle Mngadi
@sihlemngadi
Senior IT systems administrator delivering secure Microsoft 365 and infrastructure operations for enterprise teams.
What I'm looking for
I’m a results-driven IT Systems Administrator and Infrastructure professional with 9+ years of experience delivering enterprise IT support, Microsoft 365 administration, and business-critical operations. I focus on keeping systems stable, secure, and always available across regional environments.
In my current role as IT Lead / IT Officer at Colas South Africa, I manage regional IT operations across South Africa, Zambia, and Namibia. I handle ERP administration and Microsoft 365 management, while owning backups, security, reporting, and business continuity for the teams I support.
Previously, I supported Active Directory and Microsoft 365 while providing VPN, endpoint, and infrastructure support as an IT Support Technician at Sappi Saiccor (2016–2022). I also worked on enterprise support and migration projects as a contract Support Engineer for Nedbank, and supported Windows rollout plus SharePoint administration for Lignotech SA.
I bring a practical, operations-first mindset grounded in security & compliance, reliable infrastructure, and clear reporting. I’m motivated by digital transformation and steady execution—so the technology my stakeholders rely on performs as promised.
Experience
Work history, roles, and key accomplishments
IT Lead / IT Officer
Colas South Africa
Provided regional IT operations across South Africa, Zambia, and Namibia, supporting ERP administration and Microsoft 365 management. Managed backups, security, reporting, and business continuity.
IT Support Technician
Sappi Saiccor
Jan 2016 - Jan 2022 (6 years)
Administered Active Directory and Microsoft 365 while supporting VPN, telephony, endpoints, and broader infrastructure. Delivered end-user and infrastructure support from 2016 to 2022.
IT Support Technician
Lignotech SA
Supported a Windows rollout and performed SharePoint administration under contract.
Support Engineer
Nedbank
Provided enterprise IT support and worked on migration projects under contract.
Education
Degrees, certifications, and relevant coursework
Boston City Campus
MCSA Certification, Microsoft Certifications
Pursuing the Microsoft Certified Solutions Associate (MCSA) certification at Boston City Campus.
Damelin College
Diploma in Information Technology, Information Technology
2015 -
Completed a Diploma in Information Technology at Damelin in 2015.
PC Training & Business College
End User Computing, End User Computing
Completed End User Computing training at PC Training & Business College.
Rehoboth Christian High School
Matric, Secondary Education
Completed Matric at Rehoboth Christian High School.
Availability
Location
Authorized to work in
Job categories
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