Open to opportunities

Tshidiso Tumelo

@tshidisotumelo

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Dedicated fitness professional with expertise in guest services and training.

South Africa

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What I'm looking for

I seek a role that fosters professional growth and allows me to utilize my skills in fitness and guest services.

As a passionate fitness professional and guest service officer, I thrive in environments that encourage growth and success. My experience spans across various roles, including personal training and guest services, where I have honed my skills in communication, adaptability, and problem-solving. I am committed to providing exceptional service and support to clients and guests alike.

In my role as a Personal Trainer at Virgin Active, I have successfully designed individualized exercise programs, conducted fitness assessments, and provided nutritional guidance. My ability to motivate clients and track their progress has resulted in numerous success stories. Additionally, my experience as a Guest Service Officer at Thompsons Africa has equipped me with the skills to manage guest relations effectively, ensuring a seamless experience for all.

Experience

Work history, roles, and key accomplishments

Guest Service Officer (German speaking)

Thompsons Africa

Jul 2024 - Present (1 year 1 month)

Prepared for guest services by confirming arrival times, transport, documentation, and group finances. Provided guest services in line with company standards and assisted departing guests with VAT refunds and security procedures.

Customer Service Documentation Reporting Problem Solving Communication Guest Service

Personal Trainer

Virgin Active

Feb 2021 - Present (4 years 6 months)

Conducted fitness assessments and designed individualized exercise programs for clients. Provided instruction, coaching, and progress monitoring, along with nutritional guidance and client education.

Program Design Coaching Marketing Sales Business Administration

Fitness Instructor

Zonefitness

Instructed and demonstrated proper exercise techniques, ensuring client safety and effectiveness. Provided motivation, support, and education on exercise physiology and healthy lifestyle choices.

Motivity Equipment Safety Emergency Response

Education

Degrees, certifications, and relevant coursework

Tshwane University of Technology

Diploma, Sports Science and Exercise Technology

2017 - 2018

Studied Sports Science and Exercise Technology at Tshwane University of Technology in 2018. This program focused on the scientific principles underlying human movement, exercise, and sports performance.

Deutsche Schule Pretoria

Matric, General Studies

2010 - 2013

Completed secondary education at Deutsche Schule Pretoria in 2013, achieving a Matric qualification. This foundational education provided a strong base for further academic and professional pursuits.