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@lerouxvanzyl
Dynamic fitness manager with strong sales and customer service skills.
I am a dedicated fitness manager with extensive experience in sales and customer service within the fitness industry. My journey began at Fit One GmbH, where I honed my skills in team management, membership sales, and customer engagement. I take pride in fostering a welcoming environment that encourages member participation and satisfaction.
Throughout my career, I have successfully developed and implemented fitness programs tailored to meet the diverse needs of our members. My commitment to excellence is reflected in my ability to analyze performance metrics and make data-driven decisions that enhance overall department performance. I am passionate about helping clients achieve their fitness goals while ensuring a safe and compliant environment.
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Work history, roles, and key accomplishments
Mind Pearl
Sep 2023 - Present (2 years 2 months)
As a Sales & Service Representative for Edelweiss Air, I handle inbound and outbound sales, provide customer support, process orders, resolve complaints, and build customer relationships to enhance their experience.
Fit One GmbH
Jul 2022 - Sep 2023 (1 year 2 months)
Managed fitness staff, developed membership sales strategies, ensured facility maintenance, created fitness programs, and monitored financial performance to enhance member engagement and satisfaction.
Fit One GmbH
Jul 2021 - Jul 2022 (1 year)
Supported the Fitness Manager in team management, customer service, facility maintenance, programming, and administrative tasks to ensure a positive environment for members.
Fit One GmbH
Jun 2020 - Jul 2021 (1 year 1 month)
Provided exceptional customer service, promoted memberships, achieved sales targets, and assisted with administrative tasks to enhance member satisfaction and retention.
Runners Point
Feb 2019 - Jul 2019 (5 months)
Delivered excellent customer service, educated customers on running shoes, achieved sales targets, and assisted with online sales and product demonstrations.
Mozambique Restaurant
Aug 2017 - Aug 2018 (1 year)
Provided excellent service to guests, demonstrated knowledge of the seafood menu, and ensured customer satisfaction through attentive service and upselling.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
2013 - 2013
Completed Grade 12 academics with a focus on subjects including Afrikaans, English, Math Literacy, History, Business Studies, and Arts & Culture.
Software and tools used professionally
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