Teschner Fredericks
@teschnerfredericks
Sales consultant with a passion for customer service excellence.
What I'm looking for
My name is Teschner Fredericks, and I have a strong background in sales consulting, particularly during my time at Virgin Active. With over four years of experience, I have honed my ability to connect with customers, understand their unique needs, and provide tailored solutions that not only meet but exceed their expectations. My proactive approach to delivering exceptional customer experiences has been a key factor in my success, enabling me to consistently achieve and surpass sales targets.
In addition to my sales expertise, I have developed strong problem-solving skills and a collaborative spirit through my various roles, including teaching English to young children in Sri Lanka and working as a service ambassador. I thrive in dynamic environments where I can leverage my interpersonal skills to create positive interactions and foster long-term client relationships. I am dedicated to ensuring that every customer feels valued and supported, and I am excited about the opportunity to bring my skills and enthusiasm to a new team.
Experience
Work history, roles, and key accomplishments
English Teacher
CETLA Sri Lanka
Feb 2021 - Jun 2021 (4 months)
I taught basic English to young children aged 6 to 9 in Sri Lanka, focusing on language development and effective communication skills.
Sales Consultant
Virgin Active
Feb 2018 - Feb 2021 (3 years)
As a Sales Consultant at Virgin Active, I provided personalized service to clients, managed customer queries, and collaborated with team members to achieve sales targets. My role involved effective time management and problem-solving to enhance customer satisfaction and loyalty.
Receptionist
TEFL Full Circle
Feb 2020 - Jan 2021 (11 months)
In my role as a Receptionist, I managed customer queries, appointments, and administration tasks, ensuring a smooth operation and high customer satisfaction.
Frail Care Nurse
Serenitas Retirement Facility
Jan 2010 - Jan 2011 (1 year)
As a Frail Care Nurse, I provided compassionate care to elderly residents, assisting with daily activities and ensuring their comfort and well-being.
Education
Degrees, certifications, and relevant coursework
TEFL Full Circle
Advanced Certificate, Teaching English as a Foreign Language
2021 - 2024
Completed an Advanced Certificate in Teaching English as a Foreign Language (TEFL) with 160 hours of training, focusing on effective teaching methodologies and language acquisition.
Trifocus Fitness Academy
Certificate, Personal Training
2020 - 2020
Achieved a National Qualification Framework Level 4 Certificate in Personal Training, emphasizing fitness training and client management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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