I seek a remote role where I can continue to grow in veterinary care while making a positive impact on animals and their owners.
Trinity Terrell
@trinityterrell
Compassionate veterinary technician dedicated to animal care and customer service.
What I'm looking for
I am a dedicated veterinary technician with a passion for animal care and a commitment to making a positive impact in every interaction. My journey in the veterinary field has equipped me with a diverse skill set, from assisting in surgeries to performing routine laboratory tests. I thrive in high-pressure environments and take pride in my ability to provide empathetic support to both animals and their owners during challenging times.
Throughout my career, I have held various roles that have honed my leadership and customer service skills. As a Grooming Salon Manager, I successfully led a team, developed strategies to enhance customer satisfaction, and ensured the well-being of pets in our care. My experience as a customer service representative has further strengthened my communication skills, allowing me to effectively advise clients and resolve issues with empathy and professionalism.
Experience
Work history, roles, and key accomplishments
Veterinary Technician
Lewisville Animal Hospital
Feb 2025 - Present (5 months)
Assisted veterinarians in medical procedures, including administering medications, taking X-rays, and conducting laboratory tests. Prepared surgical equipment and assisted in surgeries, ensuring a sterile environment and proper handling of instruments.
Grooming Salon Manager
R&R Grooming
Jun 2024 - Nov 2024 (5 months)
Hired, supervised, and trained a team of employees, providing guidance and support to maximize productivity. Collaborated with owners to develop strategies for achieving sales targets and improving customer satisfaction.
Veterinary Technician
PetWellClinic
Jan 2024 - May 2024 (4 months)
Triaged patients, ran blood work, prepared and administered vaccines, and collected patient history. Utilized EasyDVM software for patient charts and calendar scheduling, and administered injections.
Remote Customer Service Representative
Teleperformance
Jan 2022 - Jan 2024 (2 years)
Advised clients on coverage, input leads for new policies, and resolved billing issues. Changed policies and made policy recommendations to ensure customer satisfaction.
Veterinary Technician
Family Pet Clinic of Grapevine
Jan 2023 - Jan 2024 (1 year)
Performed duties as both a vet tech and a receptionist, including placing IV catheters and preparing patients for surgery. Utilized AviMark software for patient charts and calendar scheduling, and managed phone calls.
Apple Remote Tech Support Agent
Teleperformance
May 2021 - Dec 2021 (7 months)
Operated multiple software programs to answer product and service questions, and suggested information about other products and services. Processed orders, prepared correspondences, and fulfilled customer inquiries to solve technical issues.
Team Lead/Sales Associate
DFW Vapor
Jul 2020 - May 2021 (10 months)
Prepared staff schedules, led team bonding exercises, and educated the team on new products. Maintained knowledge on brands and new items, and troubleshot devices.
Stylist Apprentice
PetSmart, Inc.
Feb 2018 - Jun 2020 (2 years 4 months)
Performed general duties including dog bathing, reception, cashier duties, and pet care associate tasks. Assisted with kennel tech responsibilities.
EDA STAFF
HEB-ISD
Oct 2016 - Jun 2017 (8 months)
Worked as an Afterschool Daycare Teacher, supervising children and assisting with daily activities. Ensured a safe and engaging environment for students.
Pet-sitter/Nanny
The Rudd Family
Jan 2013 - Dec 2018 (5 years 11 months)
Transported children and pets, supervised them, and prepared food. Performed light cleaning and walked pets.
Education
Degrees, certifications, and relevant coursework
Collin College
Associate of Arts, Social Work
I have taken one semester of Art Appreciation, Social Work, and Texas Government.
Tarrant County College
General Studies
I took a semester of Psychology, Computer Science, Philosophy, and Federal government.
Trinity High School
High School Diploma, General Studies
Grade: 4.0 GPA
I was here for 2 years, maintained a 4.0 GPA, took AP courses, and earned my high school diploma.
Nimitz High School
High School Diploma, General Studies
Grade: 4.0 GPA
Activities and societies: Line Member of the Vikas Dance/Drill Team
I was here 1.5 years before transferring. I maintained a 4.0 GPA, took AP courses, and was a Line Member of the Vikas Dance/Drill Team.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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