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Michelle Kollin

@michellekollin

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Dedicated veterinary technician with extensive animal care experience.

Zimbabwe

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What I'm looking for

I am seeking a role that allows me to further develop my veterinary skills while contributing to a compassionate team dedicated to animal health and welfare.

With over 15 years of experience in veterinary care, I have developed a deep passion for animal welfare and a strong skill set in managing various aspects of veterinary operations. My journey began as a Veterinary Technician at Pavlov's Dog and Cat Hospital, where I honed my skills in patient care, anesthesia administration, and surgical support. I have consistently demonstrated my commitment to providing high-quality care by maintaining accurate records and ensuring the well-being of all animals under my supervision.

Throughout my career, I have taken on various roles, including Veterinary Office Manager and Veterinary Receptionist, which have equipped me with a comprehensive understanding of clinic operations. I excel in managing inventory, coordinating appointments, and fostering positive relationships with clients and staff. My ability to lead teams and enhance operational efficiency has been a hallmark of my professional journey, as I strive to create a collaborative and supportive environment for both animals and their caregivers.

Experience

Work history, roles, and key accomplishments

Veterinary Technician

Leon Valley Veterinary Hospital

Dec 2020 - May 2024 (3 years 5 months)

Managed animal care by feeding, watering, administering medication, and walking boarding animals. Maintained anesthesia, x-ray, autoclave, and diagnostic machines.

Animal Care Diagnostics Blood Work IV Catheterization Dental Scaling

Veterinary Receptionist

Smith and Shedd Family Pet Hospital

Nov 2016 - Mar 2018 (1 year 4 months)

Coordinated appointments for multiple doctors, grooming, and boarding services using Avimark software. Managed multiple phone lines, assisting callers with diverse needs and requests.

Appointment Management Avimark Software Phone Management

Veterinary Office Manager

Pavlov's Dog and Cat Hospital

Apr 2014 - Jul 2016 (2 years 3 months)

Conducted weekly inventory of clinic supplies, food, and products to ensure availability. Ordered products and maintained vendor relations.

Inventory Management Vendor Relations Customer Relations Team Building Staff Meetings

Veterinary Technician

Pavlov's Dog and Cat Hospital

Jun 2008 - Apr 2014 (5 years 10 months)

Managed feeding, walking, and kennel cleanliness for both boarding and hospitalized patients. Administered medications to animals under care, ensuring accurate dosages and schedules.

Animal Care SNAP Diagnostics

Specialty Pet Care Manager

Petsmart

Jan 2004 - Oct 2005 (1 year 9 months)

Supervised and trained multiple associates to enhance team capabilities. Provided solutions for customer inquiries in person and via phone.

Team Supervision Training Customer Service Animal Health Microsoft Excel

Specialty Pet Lead Associate

Petsmart

Apr 1997 - Jan 2004 (6 years 9 months)

Supervised associates and assumed managerial responsibilities in manager's absence. Provided solutions for customer inquiries in person and via phone.

Customer Service Animal Health Bird Hand Feeding Inventory Management Order Placement