Tricia Brathwaite
@triciabrathwaite
PMP® certified Project & Operations Manager with 15+ yrs driving efficiency, compliance & high-performing teams across industries.
What I'm looking for
I am a PMP® certified Operations and Project Management professional with over 15 years of experience in healthcare and retail. Throughout my career, I’ve led cross-functional teams, streamlined processes, and implemented compliance-driven improvements that boosted efficiency by up to 20% and increased sales by 15%.
As an Operations & Pharmacy Manager at Massy Stores, I oversaw budgets, optimized inventory accuracy, and built structured onboarding programs that developed high-performing teams. Earlier, at EasiPharm, I contributed to recruitment decisions, strengthened workflows, and enhanced client retention. I began my career as a pharmacist, which gave me a strong foundation in healthcare, regulatory compliance, and patient safety.
Beyond work, I am passionate about continuous learning, team development, and using project management to solve complex problems. I enjoy staying active through fitness and manual outdoor work, which keeps me grounded and resilient. I am now seeking a remote opportunity where I can apply my leadership, project management, and operational expertise to help organizations achieve sustainable growth and efficiency.
Experience
Work history, roles, and key accomplishments
Operations & Pharmacy Manager
Massy Stores Pharmacy
Jan 2016 - Jul 2024 (8 years 6 months)
Led strategic initiatives that exceeded budget targets by 7% YoY through inventory optimization. Developed training programs to enhance team performance and compliance. Managed inventory processes, reducing discrepancies by 20%, and authored performance reports for senior management. Coordinated remote operations across multiple locations using collaboration tools.
Operations Manager
EasiPharm Ltd
Sep 2012 - Nov 2015 (3 years 2 months)
Oversaw all business operations including purchasing and financial planning. Improved service efficiency by establishing workflows that reduced operational delays by 20%. Implemented customer retention strategies that increased client loyalty by 15%.
Pharmacist
Ali's Pharmacy
Jun 2009 - Jul 2012 (3 years 1 month)
Streamlined prescription management processes, leading to a 25% reduction in wait times and improved customer satisfaction. Conducted educational sessions for clients to enhance medication adherence and safety practices.
Education
Degrees, certifications, and relevant coursework
Project Management Institute
Project Management Professional (PMP)
2025 - 2025
Anglia Ruskin University
MBA, Business Administration
2015 - 2017
Grade: Distinction
Completed an MBA focusing on Entrepreneurship, Leadership, and Innovation, emphasizing strategic management and innovative practices in business.
University of The West Indies
Bachelor of Science, Pharmacy
2005 - 2009
Grade: Second Class Honors
Earned a Bachelor of Science in Pharmacy, gaining comprehensive knowledge in pharmaceutical sciences and patient care.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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