Open to opportunities

Rheanna Deosaran

@rheannadeosaran

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Experienced pharmacy technician with a strong background in customer service.

Trinidad and Tobago

Message

What I'm looking for

I am looking for a role that allows me to utilize my skills while offering opportunities for professional growth and development.

I am a dedicated professional with extensive experience in customer service and pharmacy operations. My journey has equipped me with the skills to manage patient information, assist with medical office administration, and provide exceptional service in fast-paced environments. I pride myself on my adaptability and strong work ethic, consistently delivering high-quality results.

Throughout my career, I have demonstrated my ability to communicate effectively with clients and colleagues, ensuring smooth operations and resolving inquiries promptly. My attention to detail and problem-solving skills have been crucial in maintaining accuracy in medical and pharmacy-related tasks. I am passionate about continuous learning and improving processes, which I believe are essential in a constantly evolving field.

Experience

Work history, roles, and key accomplishments

Office Assistant / Pharmacy Technician

Medi Plus Clinic and Imaging

Jan 2024 - Dec 2024 (11 months)

Assisted in managing office operations, including answering calls, scheduling appointments, and maintaining patient records. Supported pharmacy operations by preparing and dispensing medications under the supervision of licensed pharmacists, while providing excellent customer service to patients.

Customer Service Pharmacy Operations Communication Problem Solving Teamwork Microsoft Office

Dispensary Assistant

Guaya Med Pharmacy

Jan 2023 - Jan 2024 (1 year)

Assisted in managing dispensary operations, ensuring timely and accurate medication distribution. Provided excellent customer service, helping clients with their pharmacy-related queries and medication instructions.

Customer Service Inventory Management Communication Problem Solving Teamwork Microsoft Office

Sales Clerk / Dispensary Assistant

Guaya Med Pharmacy

Jan 2023 - Jan 2024 (1 year)

Supported the sales team and managed inventory in the dispensary. Assisted with patient intake, medical records, and medication dispensation, ensuring compliance with health and safety protocols.

Sales Support Inventory Management Patient Intake Compliance Customer Service Communication Teamwork

Real Estate Agent

Gateway To Heaven Real Estate Agency

Jan 2020 - Jan 2020 (0 months)

Gained hands-on experience in the real estate market, assisting clients with property inquiries and helping facilitate property transactions.

Real Estate Communication Negotiation Customer Service Problem Solving

Clerical Assistant

Phoenix Park Government ECCE Centre

Jan 2016 - Dec 2016 (11 months)

Assisted with clerical duties, maintaining records, filing, and handling office correspondence.

Clerical Communication Teamwork

CAC Assistant

Balmain Presbyterian School

Mar 2014 - Mar 2015 (1 year)

Supported administrative tasks in the school office, including record-keeping, filing, and assisting teachers as needed.

Administrative Support Record keeping Office Management Teamwork Communication

Teaching Assistant

First Step ECCE

Apr 2013 - Apr 2014 (1 year)

Assisted in classroom activities and provided support to lead teachers in managing children’s educational needs.

Classroom Support Child Management Teamwork Communication

Education

Degrees, certifications, and relevant coursework

COSTAATT

Certificate in Pharmacy Assistant, Pharmacy

2023 -

Currently pursuing a Certificate in Pharmacy Assistant, focusing on the skills and knowledge necessary for pharmacy operations and patient care.

Waterloo Secondary School

High School Diploma, General Studies

2008 - 2013

Successfully completed six (6) CSEC General Subjects with a High School diploma, including Mathematics, English, Human and Social Biology, Principles of Business, Social Studies, and Integrated Science.