I am looking for a remote role that offers opportunities for growth and collaboration, where I can leverage my data management skills to drive efficiency, quality and support organizational success.
TROpen to opportunities
T Richardson
@trichardson
Data management specialist with expertise in optimizing processes.
SwitzerlandWhat I'm looking for
I am a dedicated data management specialist with extensive experience in optimizing processes and enhancing data integrity across various industries, including pharmaceuticals and medical devices. My career has been marked by significant achievements, such as reducing incident resolution times by up to 80% and improving response times through effective data management strategies.
Throughout my tenure at companies like Novartis and Beckman Coulter, I have honed my skills in managing complex databases and implementing data-driven approaches that lead to substantial improvements in operational efficiency. I thrive in collaborative environments and have a proven track record of coordinating successful projects that align with organizational goals.
Experience
Work history, roles, and key accomplishments
PG
Customer Care Support
PEOPLE MANAGEMENT GMBH
Co-organized a networking event, managing logistics, social media, communications, and attendee engagement.
BC
Data Management Analyst
BECKMAN COULTER
Optimized CRM and ERP (Oracle 11i) by resolving data discrepancies, reducing customer escalations by 75% and improving response time by 60%.
SA
PMO Project Management Office
SWISS International Airlines
Coordinated project support and improved efficiency, reducing project delays by 15%.
FE
Profile Data Management Support
FOSSIL GROUP EUROPE
Implemented a data-driven approach to handling Customer Master Data (SAP SD), resulting in a 45% reduction in incident resolution time.
AR
System Support Analyst
ARVINMERITOR
Orchestrated master data governance, reducing data errors by 80% and supporting Global Oracle 9i Implementation.
NO
Data Management Administrator
NOVARTIS
Managed Global Product Coding Database and SAP, ensuring compliance and data integrity. Optimized IT incident management, cutting resolution time by 80%.
Education
Degrees, certifications, and relevant coursework
OUOpen University
Certification, IT & Computing
2016 - 2016
Completed 120 credits in IT & Computing, focusing on various aspects of information technology and its applications in business environments.
UBUniversity College Birmingham
BTec National Diploma, Hospitality Management
1991 - 1993
Completed a BTec National Diploma, NVQ, City & Guilds I+II in Hotel & Catering/Hospitality, gaining practical skills in the hospitality industry.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
SwitzerlandAuthorized to work in
United KingdomSalary expectations
8k-10k EUR
Social media
Job categories
Skills
Data ManagementSAPOracleCRMERPProject CoordinationIncident ManagementData IntegrityProcess ImprovementCustomer ServiceGmailCommunication SkillsProblem SolvingAnalytical SkillsAccount ManagementAgileAttention To DetailAIBusiness DevelopmentB2B SalesBusiness AcumenCollaborationCross Functional CollaborationComplianceCustomer SuccessData AnalysisDockerDocumentationDigital MarketingExcelEnglishEmail MarketingFlexibilityInterpersonal SkillsIncident ResponseInformation SecurityIntegrationInnovationKPIsMicrosoft OfficeMicrosoft ExcelMS OfficeMarket ResearchOrganizational SkillsOnboardingOptimizationObservabilityOperations ManagementQualityQuality ControlQuality AssuranceQuality ManagementRelationship BuildingReportingRemote WorkRelationship ManagementResearchRoot CauseRemote TeamTime ManagementTeam CollaborationTrainingTroubleshootingTechnical SupportUser ExperienceVerbal CommunicationWindowsWritten CommunicationWritingWordZoomZapier
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