Tetiana Radomyrska
@tetianaradomyrska
Dynamic Salesforce Consultant with a focus on CRM management.
What I'm looking for
I am a dynamic and self-motivated Salesforce Consultant with extensive experience in CRM management. My commitment to improving organizational efficiency and user experience has been demonstrated through my active involvement in various projects. I am proficient in using Salesforce declarative tools and Tableau to support data-driven decision-making.
Throughout my career, I have successfully designed solutions, implemented user training, and collaborated with developers to enhance integration and data management. My background includes roles in quality assurance, office management, and sales, where I honed my skills in project management and customer relationship management.
I look forward to sharing my problem-solving skills and willingness to collaborate with your team to contribute to the growth and success of your organization.
Experience
Work history, roles, and key accomplishments
Salesforce Consultant
BESTSMILE AG
Dec 2022 - Present (2 years 6 months)
As a Salesforce Consultant, I focus on CRM management, utilizing Salesforce declarative tools and Tableau for data-driven decision-making. My role involves collecting requirements, designing solutions, and providing user training and support to enhance organizational efficiency.
Quality Control Specialist
VERPACKUNGSTECH NIK AG
Mar 2018 - Nov 2022 (4 years 8 months)
In my role, I reviewed data and collaborated with internal departments to ensure quality assurance in production processes. I was responsible for onboarding new hires and executing quality control measures.
Translator
SERVICE CLOUD
Oct 2016 - Mar 2018 (1 year 5 months)
As a Translator, I ensured accurate translations of legal and technical documents, maintaining the integrity of the source text while adapting it for the target audience. My role involved extensive research into industry-specific terminology.
Office Manager
INNOTEK
May 2004 - Jun 2011 (7 years 1 month)
Managed office processes including scheduling, payroll, and hiring. I developed goals and priorities for the office, managed budgets, and ensured efficient operations through effective communication and reporting.
Sales Manager
PUBLISHING HOUSE 'THESIS'
Oct 2002 - May 2004 (1 year 7 months)
Developed and implemented marketing plans to drive customer acquisition. My responsibilities included researching consumer needs, setting sales goals, and nurturing client relationships to achieve company objectives.
Education
Degrees, certifications, and relevant coursework
Salesforce
Certification, AI in CRM
2025 - 2025
Achieved Salesforce Certified AI Associate certification, focusing on AI fundamentals and capabilities within CRM systems.
Tableau
Certification, Data Visualization
2024 - 2024
Completed Tableau Author certification, learning to connect to data, build views, and share insights effectively.
Salesforce
Certification, Salesforce Administration
2023 - 2023
Obtained Salesforce Certified Administrator (SCA) certification, demonstrating expertise in Salesforce platform management and administration.
PATHSTREAM
Career Certificate, Salesforce Administration
2022 - 2022
Earned a Salesforce Administrator Career Certificate, focusing on Salesforce administration and CRM for business.
PATHSTREAM
Professional Certificate, Sales Operations
2021 - 2021
Achieved a Salesforce Sales Operations Professional Certificate, covering lead management, opportunity management, and customer success strategies.
Macquarie University
Certificate, Business
2021 - 2021
Completed an online non-profit course focusing on Excel skills for business applications, enhancing data management and analytical capabilities.
Kropyvnytskyi University
Bachelor of Arts, Philology
2002 -
Studied Philology with a focus on the Ukrainian Language and Literature, gaining a deep understanding of linguistic structures and literary analysis.
Kropyvnytskyi Economic and Technical College
Diploma, Accounting
1998 -
Focused on Accounting and Audit, providing foundational knowledge in economic analysis and financial management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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