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Trevor Benjamin

@trevorbenjamin

Product Owner at the USPTO managing enterprise property and facility systems and cloud migrations.

United States
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At the US Patent and Trademark Office, I work with the Lead Product Owner (LPO) as well as fill roles as Product Owner (PO) and System Owner (SO) for multiple systems. Manage multiple components in the Enterprise Business Product Line for Property and Facility. I also manage cloud migrations from on-premises as well as manage Cloud systems and coordinate legacy system replacements.

I work with technical leads, vendors, and the product team on component maintenance and operations, and coordinate cybersecurity assessments and RMF compliance. I use Rally for Agile project management and help troubleshoot incidents across USPTO IT resources.

I also liaison with the cybersecurity Information Systems Security Officer (ISSO) and the Risk Management Framework Analyst (RMFA) to make the ultimate cybersecurity decisions for systems responsible for.

At the US Census Bureau, I elicited and documented requirements for the CHEC and CAMPIN applications. I supported design work, change management, and fit-gap sessions with technical teams.

Earlier, I coordinated database application development at the National Electrical Benefit Fund and translated stakeholder needs into application requirements. My experience also includes healthcare benefits configuration, business systems analysis, and application testing.

I have Agentic AI certifications and hands on agent building education and training.

Experience

Work history, roles, and key accomplishments

CO

Business Systems/Configuration Analyst

ConnectYourCare

Nov 2016 - Jun 2017 (7 months)

Configured Consumer-Directed Healthcare solutions including HSAs, HRAs, and FSAs, and executed group setups from requirements documents. Performed audits and testing to ensure system efficiency and prevent issues.

Education

Degrees, certifications, and relevant coursework

GS

GSDC

Bootcamp, ISO 27001 and 42001

2026 - 2026

GSDC ISO 27001 and 42001 Bootcamp completed in August 2026.

University of Maryland logoUM

University of Maryland

Graduate Certificate, Information Technology Management

Graduate Certificate in Information Technology Management from the University of Maryland.

LS

Lean Six Sigma

Yellow Belt, Lean Six Sigma

Lean Six Sigma – Lean Basics Course (Yellow Belt).

CI

Career Technical Institute

MCSA, Computer Support & Maintenance, Networking and Server Administration

MCSA/Computer Support & Maintenance, Networking and Server Administration from Career Technical Institute.

Southern Illinois University at Carbondale logoSC

Southern Illinois University at Carbondale

Bachelor of Science, Healthcare Management

Bachelor of Science in Healthcare Management from Southern Illinois University at Carbondale.

GS

GSDC

Bootcamp, Agentic AI Project Management

2026 - 2026

GSDC Agentic AI Project Managers Bootcamp completed in August 2026.

GS

GSDC

Masterclass, Agentic AI

GSDC Agentic AI Masterclass.

Microsoft logoMI

Microsoft

Microsoft Certified Technology Specialist, SharePoint 2010 Configuration

Microsoft Certified Technology Specialist: SharePoint 2010, Configuration.

BC

Business Analyst (IT/Healthcare) Certification

Certification, Business Analysis

Business Analyst (IT/Healthcare) Certification.

Colorado State University-Pueblo logoCU

Colorado State University-Pueblo

Certificate, Paralegal Studies

Certificate in Paralegal Studies from Colorado State University-Pueblo.

Scrum Alliance logoSA

Scrum Alliance

Certified Scrum Master, Scrum

Certified Scrum Master (CSM) certification from Scrum Alliance.

OSHA logoOS

OSHA

Authorized Trainer/Instructor, Occupational Safety and Health

OSHA – 10 and 30 Hour General Industry Safety & Health Course Authorized Trainer/Instructor.

American Red Cross logoAC

American Red Cross

Instructor Certification, CPR Instruction

CPR Instructor Certification from American Red Cross.

American Red Cross logoAC

American Red Cross

Instructor Certification, Basic Life Support

Instructor Basic Life Support for Healthcare Providers (BLS) from American Red Cross.

Databricks logoDA

Databricks

Accreditation, AI Agent Fundamentals

Databricks AI Agent Fundamentals Accreditation.

Scrum Alliance logoSA

Scrum Alliance

Certification, AI for Scrum Masters

AI for Scrum Masters certification from Scrum Alliance.

CMMI Institute logoCI

CMMI Institute

Certified CMMI Associate, CMMI

Certified CMMI Associate certification from CMMI Institute.

Scrum Alliance logoSA

Scrum Alliance

Certification, AI for Product Owners

AI for Product Owners certification from Scrum Alliance.

Scaled Agile logoSA

Scaled Agile

Certified SAFe 5 Agilist, SAFe

Certified SAFe 5 Agilist certification from Scaled Agile.

Tech stack

Software and tools used professionally

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