At Asurion, I own enterprise data and analytics products supporting five business domains, 16 functional areas, 1,000+ internal users, and 10+ client programs. I turn operational needs into prioritized requirements, testing expectations, and production-ready solutions.
I lead cross-functional delivery across Engineering, Analytics, Operations, and executive stakeholders, including a 13-person team. I’ve delivered agent performance products, survey metrics platforms, platform migrations, and a timekeeping solution tied to approximately $2.5M in annual savings.
Previously at GEICO, I supported customer-service platforms, policy migration, underwriting research, and production issue resolution. I bring direct insurance experience and a practical approach to balancing customer impact, data confidence, technical feasibility, and delivery tradeoffs.
