TBTrevonn Brown
@trevonnbrown
Recent graduate eager to contribute and grow in IT roles.
United StatesWhat I'm looking for
As a recent college graduate with a Bachelor’s in Computer Information Systems and a Minor in Computer Science, I bring a fresh perspective and a strong work ethic to the IT field. My experience as an IT Technician at Field Nation has equipped me with the skills to troubleshoot various technical issues, including network and hardware problems, while ensuring timely completion of job tickets.
In addition to my technical skills, I have honed my communication and organizational abilities through my role in customer service at Sam’s Club. I excel at managing customer inquiries and ensuring a smooth experience by prioritizing tasks and maintaining accuracy. I thrive in fast-paced, team-oriented environments and am eager to contribute to a company that values innovation and flexibility.
Experience
Work history, roles, and key accomplishments
Customer Service
Sam's Club
May 2024 - Present (1 year 3 months)
Ensured accuracy in handling customer inquiries, documenting information, and following procedures to prevent errors and deliver a smooth customer experience. Managed tasks efficiently, prioritized responsibilities, and kept information well-structured to meet deadlines and maintain productivity.
IT Technician
Field Nation
Aug 2023 - Present (2 years)
Worked independently to complete job tickets promptly and accurately. Installed CCTV cameras, performed network troubleshooting, point of sale troubleshooting, and computer hardware troubleshooting.
Education
Degrees, certifications, and relevant coursework
VUValdosta State University
Bachelor's, Computer Information Systems
Pursued a Bachelor's degree in Computer Information Systems with a minor in Computer Science. Gained foundational knowledge in various computing disciplines. Expected to graduate in May 2025.
Ocoee High School
High School Diploma, General Studies
Completed high school curriculum and earned a High School Diploma. Developed foundational academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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