Trevino Thomas
@trevinothomas
I grow enterprise client portfolios through retention, commercial insights, and strategic account expansion.
South AfricaWhat I'm looking for
At DataOrbis (Smollan Technologies), I own and grow a R20M+ enterprise portfolio across FMCG, retail, and CPG, managing 100+ active accounts through onboarding, renewals, commercial negotiations, and C-suite advisory.
I turn EPOS and retail data into clear insight narratives that improve category performance, promotional effectiveness, and commercial planning. I've delivered 20%+ portfolio growth through upsell and cross-sell strategies, contributed to an AI-powered Distribution Intelligence Tool, and mentor junior team members to strengthen analytical delivery and client engagement.
Experience
Work history, roles, and key accomplishments
Snr Customer Success Manager
DataOrbis (Smollan Technologies)
May 2019 - Present (7 years 3 months)
Owns and grows a R20M+ enterprise client portfolio across FMCG, retail, and CPG, delivering retention, expansion, and C-suite advisory. Manages 100+ accounts, identifies churn risks, and drives insight-led commercial growth.
Education
Degrees, certifications, and relevant coursework
University of the People
Bachelor of Science, Business Administration
Bachelor of Science in Business Administration from University of the People, WASC-accredited, California, USA.
University of the People
Associate of Science, Business Administration
Associate of Science in Business Administration from University of the People, WASC-accredited, California, USA.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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