Fezile Shandu
@fezileshandu
Results-driven Client Success Executive with expertise in Category Management.
South AfricaWhat I'm looking for
I am a methodical and dependable professional with a strong focus on client success and category management. Over the past three years at DataOrbis, I have successfully driven shopper engagement and revenue growth for a diverse range of clients in the FMCG sector, including Tiger Brands and Reckitt Benckiser. My ability to analyze market trends and shopper behavior has allowed me to optimize category strategies and enhance client value propositions.
My academic background includes a BCom Honours in Supply Chain Management, where I authored a dissertation on cost constraints in green supply chains. I pride myself on my strong interpersonal skills and my ability to work collaboratively with teams to achieve common goals. I am passionate about continuous learning and am always looking for ways to improve processes and drive efficiencies.
Experience
Work history, roles, and key accomplishments
Client Success Executive
DataOrbis (Pty) Ltd
May 2021 - Present (4 years 1 month)
Upholding Category Management best practices, I drove shopper centricity and category strategy to help clients increase shopper engagement and grow basket spend. I worked across a wide array of both manufacturing and retail clients in the FMCG sector, including Tiger Brands, National Brands, and Reckitt Benckiser.
Client Liaison Officer
VCS Solutions
Dec 2019 - Present (5 years 6 months)
I liaised with planning teams to identify and elevate output and coordinated and monitored route adherence using vehicle tracking. I also monitored client satisfaction and problem-solved, initiating measures to research and resolve raised issues.
Supply Chain Graduate Trainee
United Pharmaceutical Distributors
May 2018 - Present (7 years 1 month)
I gained exposure to various supply chain functions within a warehouse, controlling the flow of stock and monitoring goods in and out. I also controlled periodic and perpetual inventory stock counts and conducted necessary investigations based on findings.
Education
Degrees, certifications, and relevant coursework
UKUniversity of KwaZulu-Natal
BCom Honours, Supply Chain Management
Completed a postgraduate degree in record time. Authored a dissertation on “Cost Constraints Encountered By 3PL’Sin Green Supply Chains Within the Durban Freight Industry”.
UKUniversity of KwaZulu-Natal
Bachelor of Commerce, Economics & Supply Chain Management
Majored in Economics and Supply Chain Management. Minored in Statistics, Marketing Management, Commercial Law, and Information Systems & Technology.
Availability
Location
South AfricaAuthorized to work in
Job categories
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