At Brand Tech, I support desktops, servers, networks, and cloud platforms for managed-service clients. I monitor and triage more than 1,100 endpoints and respond to patch failures, software alerts, and device issues.
I also configured and deployed Sangoma VoIP systems with Yealink and Polycom hardware across 21 client installations, from wiring through activation. I maintain client documentation in Hudu and SharePoint.
At Tippecanoe School Corporation, I was the on-site technology specialist for Klondike Elementary and Middle School, supporting more than 2,000 devices and 1,500+ users. I led recurring device refreshes, including re-imaging and deploying approximately 450 Chromebooks.
Earlier, I supported business and school environments at N2N Technologies, Sound Advice Inc., and Frontier School Corporation. My work included managed-service support, device management, network cabling, and Windows and Mac server administration.
