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Tramandis Barnett

@tramandisbarnett

Customer-focused remote support specialist with pharmacy and leasing experience.

United States
Message

What I'm looking for

I am seeking a remote customer support or leasing administration role that values clear communication, efficient processes, opportunities for growth, and a collaborative, customer-first culture.

I am a resourceful and highly motivated customer service professional with over six years of experience across pharmacy operations, retail, logistics, and property leasing. I excel at managing high call volumes and delivering top-tier client satisfaction in remote and in-person environments.

In my current role as a Remote Customer Service Representative, I handle 60+ daily calls using CRM and softphone systems, resolve prescription and insurance issues, and maintain accurate documentation across chat and email channels. As a Pharmacy Technician, I process prescriptions, verify insurance coverage, and operate pharmacy software to ensure timely medication fulfillment.

Previously, I supported leasing office operations by handling applications, processing rent payments, maintaining resident files, and providing front desk support to maintain a welcoming environment. My retail and logistics experience includes personal shopping and order fulfillment under strict timeframes while communicating substitutions and updates to customers.

I hold multiple certifications including Pharmacy Technician Certification, Registered Phlebotomy Technician, and CPR, and I am actively seeking remote customer support or leasing office administration roles where I can apply my strong communication, problem-solving, and multitasking skills to improve operational efficiency and client satisfaction.

Experience

Work history, roles, and key accomplishments

HC
Current

Remote Customer Service Rep

HealthPartners Call Center

Jan 2023 - Present (2 years 9 months)

Provide remote customer service for pharmacy clients, handling 60+ daily calls for order updates, insurance verification, and prescription issue resolution while maintaining service level metrics and accurate documentation.

Walgreens logoWA
Current

Pharmacy Technician

Walgreens

Jun 2022 - Present (3 years 4 months)

Processed prescriptions, verified insurance coverage, assisted customers with medication questions, and operated pharmacy software to track and fulfill medication orders while maintaining high customer service standards.

SA

Leasing Consultant Assistant

Summit Grove Apartments

Mar 2021 - Dec 2022 (1 year 9 months)

Supported leasing office operations by handling applications, scheduling tours, processing rent payments, and maintaining resident files to ensure efficient leasing workflows and positive resident experiences.

Education

Degrees, certifications, and relevant coursework

RS

Riverdale High School

High School Diploma, General Education

High School Diploma awarded in May 2020 with coursework supporting customer service and healthcare-related roles.

Tech stack

Software and tools used professionally

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Tramandis Barnett - Remote Customer Service Rep - HealthPartners Call Center | Himalayas