TLTracy Larkin
@tracylang
Seasoned professional with years of experience purchasing assistant and customer support specialist.
United StatesWhat I'm looking for
As a seasoned professional with years of experience in customer support, issue resolution, and administrative assistance, I have honed my skills in providing comprehensive support to diverse clients, ensuring efficient call resolution and transfer to relevant parties. My expertise in maintaining a professional and friendly approach while handling high-volume incoming communications has fostered positive customer experiences.
Throughout my career, I have demonstrated my ability to work effectively in fast-paced environments, managing procurement processes, coordinating with suppliers, and ensuring timely deliveries. My experience in data entry, maintenance of RFQ and SAP Ariba tracking spreadsheets, and generating PM reports has enabled me to facilitate seamless procurement workflows.
With a strong background in customer service and administrative support, I am confident in my ability to leverage my skills to provide exceptional service and support to clients. I am seeking a Customer Service Associate role where I can utilize my extensive experience to make a positive impact.
Experience
Work history, roles, and key accomplishments
VTManaged procurement processes, coordinated with suppliers for quotes, and ensured effective quote processing and procurement workflows.
Communication Specialist
Medical Society Call Center
Oct 2023 - Present (1 year 8 months)
Provide comprehensive support and information to clients, ensuring efficient call resolution and maintaining a professional approach while handling high volumes of communications.
VCManaged Emergency Rental/Utility Assistance applications, ensuring eligibility and facilitating tenant-landlord communications to expedite payment processes.
Owner
BMG Bar & Grill
Feb 2006 - Dec 2020 (14 years 10 months)
Directed financial operations, managed payroll, and coordinated recruitment efforts to improve customer service and business performance.
Material Analyst
Bartech Group
Oct 2005 - Mar 2006 (5 months)
Coordinated material procurement and order expediting, maintaining precise parts scheduling and enhancing production efficiency.
Purchasing Assistant
D.A. Stuart Company
Mar 2004 - Apr 2005 (1 year 1 month)
Negotiated with vendors and managed inventory to streamline the procurement process and improve operational efficiency.
Purchasing Administrator/Expeditor
Samuel Son & Co
Apr 2003 - Jan 2004 (9 months)
Streamlined purchase order processes and coordinated logistics for steel shipments, contributing to efficient customs processing.
Teller 1
Standard Federal Bank
Dec 2002 - Apr 2003 (4 months)
Processed daily financial transactions and trained new tellers in operational procedures, ensuring accuracy and customer service.
Purchasing Agent
Samuel-Whittar
Mar 2002 - Sep 2002 (6 months)
Streamlined procurement processes for steel components and liaised with vendors to ensure timely fulfillment of purchasing requirements.
Purchasing Assistant
Fata Automation
Mar 1998 - Mar 2002 (3 years 11 months)
Managed procurement and inventory control for Electrified Monorail Systems components, improving purchasing process efficiency.
Payroll Clerk
Comeri-Temp
Dec 1995 - Mar 1998 (2 years 3 months)
Processed payroll data and guided a team of data entry assistants, ensuring accuracy and compliance in payroll operations.
Education
Degrees, certifications, and relevant coursework
Tracy hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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