Enoc Marrero

Worked as an Accounting Specialist/Procurement Manager, handling accounts receivable, payable, and purchasing, while maintaining vendor relationships and generating reports for upper executives.

Organized weekly sales reports, created new processes for customer service satisfaction, and computed accurate sales prices for purchase transactions.

Analyzed financial information, reviewed clients' accounts, and implemented financial planning recommendations, achieving superior customer service satisfaction scores.

Collected customer feedback, provided accurate information, and maintained up-to-date records, while building customer loyalty through follow-up calls.

Resolved customer complaints, trained new employees, and displayed courtesy and strong interpersonal skills with all customer interactions.

Established new customer accounts, balanced daily cash deposits, and processed cash withdrawals, while training employees on cash drawer operation.

Greeted store customers, completed documentation for product and service sales, and generated high volume of referrals, while evaluating competitors and performing market research.