Amanda McFarland
@amandamcfarland
Highly organized communications professional
What I'm looking for
As a seasoned customer service and marketing associate, I leverage my exceptional interpersonal and communication skills to drive engagement and enhance brand visibility. With over ten years of experience in customer-facing roles, I excel in providing top-notch support services, resolving issues, and maintaining confidentiality. My proficiency in office administration and organization enables me to coordinate and execute effective communication strategies.
Throughout my career, I have demonstrated my ability to work in fast-paced environments, handling multiple tasks with ease while maintaining a high level of professionalism. My experience in sales, billing, and procurement has equipped me with a unique understanding of the importance of timely and accurate communication.
I am a creative problem-solver with a keen eye for detail, always seeking opportunities to improve processes and drive results. With a strong foundation in customer service, marketing, and administration, I am confident in my ability to make a valuable contribution to any organization.
Experience
Work history, roles, and key accomplishments
Customer Service and Marketing Associate
Nestlé
Jan 2023 - Present (2 years 4 months)
Provided customer support services to factories and customers, reviewed marketing material, and created internal newsletters.
Procurement Specialist
Advanced Drainage Systems, Inc.
Oct 2022 - Apr 2023 (6 months)
Entered purchase orders into Oracle system and reconciled invoices, built a Contract Management Tracker on Microsoft Teams integrated with Excel.
Office Manager
Strategic Systems Inc
Sep 2022 - Jan 2023 (4 months)
Assisted with payroll activities, cost allocations, and reconciliations, and maintained office supply levels in a mid-size office environment.
Customer Service Representative
Composites One
Nov 2019 - May 2021 (1 year 6 months)
Confirmed customers' weekly orders and provided price quotes, maintained customer accounts and resolved issues.
Store Manager
La-Z-Boy Furniture Galleries
Apr 2013 - Sep 2013 (5 months)
Developed and implemented strategies to increase sales and profitability, analyzed sales data and trends to identify areas of improvement.
Photographer
AAM Photography ltd
Aug 2012 - Present (12 years 9 months)
Captured sports, products, special occasions, portraits, and landscapes, skilled in capturing the perfect moment and creating stunning visuals.
Education
Degrees, certifications, and relevant coursework
Amanda hasn't added their education
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