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Tracy KadeTK
Open to opportunities

Tracy Kade

@tracykade

I help healthcare providers adopt clinical products through clear education and support.

Thailand
Message

What I'm looking for

I'm seeking a full-time remote customer success, support, or onboarding role in health technology, telehealth, or medical devices, where I can use clinical product knowledge and healthcare provider education to help customers succeed.

I've supported healthcare providers across pharmaceutical and medical product portfolios, managing clinical questions, service issues, and account relationships for Eden UK Pharmaceutical Company and Ncure Healthcare in Nigeria.

At Eden UK, I managed more than 300 hospitals, pharmacies, and healthcare professionals across three territories while representing 42 pharmaceutical product lines. I translated product indications, benefits, and clinical data into practical guidance for physicians, pharmacists, and clinical staff.

I've also developed 45 healthcare accounts from outreach through onboarding, delivered structured clinical education sessions, and taught Biology to secondary-level students. I bring a Biology Education degree, remote administrative experience, and a clear, patient approach to customer success, support, and onboarding in health technology, telehealth, or medical devices.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SC

Siam Technology College

Bachelor of Business Administration, Business Administration

Pursuing a Bachelor of Business Administration, expected to complete in 2030.

AU

Adamawa State University

Bachelor of Science in Education, Biology Education

Earned a Bachelor of Science in Education with a focus on Biology.

FS

First Class Computer School

Diploma, Computer Applications

Completed a Diploma in Computer Applications.

Tech stack

Software and tools used professionally

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