Tracy Gakuru

I'm currently overseeing office administration and daily operations at Harrisburg Holdings, where I coordinate orders, client relationships, inventory, payments, reconciliations, and management reporting.

At Tekonstruct Limited T/A Jambo Bet, I led retail administration, customer service, staffing, training, budgeting, cash reconciliation, KPI reporting, and process improvement across fast-paced operations. I introduced the retail department and helped reorganize the payments system to mitigate double payments in betting shops.

I've also supported marketing communications and promotions at Betin Kenya, while building strong customer relationships through high-volume service, clear communication, and accurate product information.

I'm seeking remote work in virtual assistance, executive and administrative support, customer operations, sales support, and AI/data-related work. I bring dependable follow-through, confidential record handling, detailed reporting, and the ability to coordinate multiple stakeholders independently.