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Toyeeb Akintunde

@toyeebakintunde

IT Support Specialist at Sterling Holding Company, supporting banking systems and safeguarding sensitive financial data.

Nigeria

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What I'm looking for

I'm seeking a challenging role where I can apply my acquired knowledge and practical experience in information processing while continuing to learn and contribute as part of a dedicated team.

At Sterling Holding Company, I provide technical support to staff and monitor IT infrastructure and banking systems. I also maintain technical documentation and enforce cybersecurity protocols to help safeguard sensitive financial data.

At Academy Press PLC, I provided end-user support, developed IT policies and procedures, and assisted with migrating company data to cloud-based storage. Earlier, at Digitalgene, I resolved remote help desk tickets for Windows and Mac issues.

At a Local Community Center in Lagos, I conducted free basic computer skills training for underprivileged youth, helping over 50 people gain confidence with computers and office software. At Fountain University, I coordinated programming and IT workshops and implemented a student mentorship program.

Experience

Work history, roles, and key accomplishments

Current

Technical Admin Officer

Current

Sterling Holding Company

Nov 2024 - Present (2 years)

Delivered technical support to staff, resolving hardware, software, and network issues to ensure smooth banking operations. Monitored IT infrastructure and banking systems, ensuring optimal performance and uptime.

Technical Support hardware troubleshooting Software Troubleshooting Network Troubleshooting IT Infrastructure Monitoring Technical Documentation Cybersecurity Access Control Vendor Management Inventory Management

I.T Junior Manager

Academy Press PLC

Sep 2023 - Aug 2024 (11 months)

Provided technical support and troubleshooting for end-users. Developed and implemented IT policies and procedures for increased efficiency.

Technical Support Troubleshooting IT Policy Drafting Cloud Migration Compliance Auditing

I.T Helpdesk

Digitalgene

Jun 2022 - Jun 2023 (1 year)

Provided technical support and troubleshooting for Windows and Mac operating systems. Managed and resolved help desk tickets for software and hardware issues remotely.

Technical Support Windows MacOS Help Desk Troubleshooting Remote Support Project Scheduling Resource Allocation

I.T Assistant

Academy Press PLC

Feb 2021 - Feb 2022 (1 year)

Provided technical support for software and hardware issues. Troubleshooted and resolved IT problems for end-users.

Technical Support Troubleshooting Process Analysis System Decommissioning Data Integrity Teamwork

Education

Degrees, certifications, and relevant coursework

Fountain University

Bachelor of Science, Computer Science

2019 - 2022

Activities and societies: Organized and led weekly workshops on programming basics and IT skills for university students. Coordinated interdepartmental IT competitions and implemented a mentorship program pairing senior students with freshmen.

Pursued a Bachelor of Science in Computer Science, focusing on theoretical foundations of information processing.