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TB@touhamibendahane
Creative sales development executive with expertise in international trade.
MoroccoI am a dedicated professional with a Master's degree in International Trade from Zhejiang University of Finance and Economics. My academic background has equipped me with a strong foundation in international marketing, management, and communication. I thrive in dynamic environments where I can leverage my organizational skills and adaptability to drive business success.
In my recent role as a Sales Development Executive at IRON MOUNTAIN, I have honed my B2B sales skills, focusing on prospecting and lead generation. My previous experience as a Customer Service Representative at INTELCIA allowed me to develop strong communication skills and a customer-centric approach, ensuring that I effectively address client needs and foster positive relationships.
I am passionate about international trade and business administration, and I am eager to contribute my skills and knowledge to a forward-thinking organization that values creativity and innovation.
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Work history, roles, and key accomplishments
IRON MOUNTAIN
Jan 2023 - Present (2 years 10 months)
Responsible for B2B sales development, focusing on prospecting and account management. Engaged in lead generation and business detection to enhance sales performance.
ITfacto
Jun 2021 - Jan 2023 (1 year 7 months)
Focused on prospecting and lead generation in a B2B environment. Responsible for qualifying leads and managing customer relationships to drive sales.
INTELCIA
Oct 2020 - Jun 2021 (8 months)
Provided customer support over the phone, assisting with inquiries and resolving issues. Managed customer accounts and promoted new services.
OCPJORF
Nov 2019 - Feb 2020 (3 months)
Assisted in project management tasks, including responding to tenders and planning resources. Collaborated with team members to ensure project success.
Consulting Achat Mazagan
Jul 2015 - Aug 2016 (1 year 1 month)
Managed commercial files and customer relations, focusing on lead prospecting and invoicing. Engaged in the management of the purchasing portal.
Degrees, certifications, and relevant coursework
ZEMaster of International Trade, International Trade
2018 - 2020
Studied Advanced International Trade Theory, Management and Communication, International Marketing, International law, Econometrics, and more.
Bachelor of Fundamental Studies in Business Management, Business Management
2015 - 2018
Focused on Funding for International Trade within the Bachelor of Fundamental Studies in Business Management.
EUChinese-English Bilingual Program, Business English
2014 - 2015
Grade: Certified (ECNU)
Participated in a bilingual program focusing on Chinese and Business English.
Baccalaureate Degree in Mathematics, Mathematics
2011 - 2014
Grade: Certified (ECNU)
Achieved a Baccalaureate Degree in Mathematics with a focus on advanced mathematical concepts.
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