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tosin kilankoTK
Open to opportunities

tosin kilanko

@tosinkilanko

I manage logistics customer service operations, compliance, shipment processing, and customer issue resolution.

Nigeria
Message

What I'm looking for

I'm looking to grow my career in logistics and customer service, where I can apply customer relations, operational supervision, compliance, and problem-solving skills to make a meaningful impact.

At Gig Logistics, I manage customer service operations, reconcile and report cash-on-delivery sales, track inventory, update shipment backlogs, and ensure service-center compliance.

I've supported visa application transit as a VFS Implant, processing passport shipments, handling client enquiries, entering shipment data, supervising daily operations, and producing daily reports. Previously, as an Experience Center Agent, I served as the first point of contact for customers, processed dispatch information, resolved escalations, and banked daily transaction cash.

I'm motivated to make not just an impression but also an impact through logistics, customer service, human relations, clear communication, and a logical approach to multiple tasks.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HR

Houdegbe North American University Benin Republic

Bachelor of Arts, International Relations

2014 - 2017

Grade: Second Class Upper

Pursued a degree in International Relations, graduating with Second Class Upper honors.

SC

Sachel College

Secondary School Certificate, General Studies

2003 - 2009

Completed secondary education and obtained the National Examinations Council (NECO) certificate.

Tech stack

Software and tools used professionally

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