Open to opportunities

Torrey Bass

@torreybass

Message

Detail-driven data services and CRM-focused recruiter delivering 100% data integrity for executive reporting.

United States

Message

What I'm looking for

I’m looking to apply my Oracle Cloud data services and CRM expertise to deliver accurate, compliant operations—building trustworthy pipelines and producing clear, executive-ready reporting that streamlines decision-making.

I’m a Certified Oracle Cloud Data Services Professional and Business Management B.S. graduate with a strong foundation in database concepts, CRM management, and information auditing. I validate complex records, maintain 100% data integrity, and use advanced data tools to streamline workflows and support executive-level reporting.

In recent roles, I’ve driven pipeline management and multi-channel recruiting using advanced CRM architecture, while ensuring executive alignment, onboarding transparency, and licensing/compliance readiness. Previously, I supported high-volume operations through customer service, back office administration, secure transactions, regulatory compliance auditing, and performance reporting—always with a focus on accuracy, confidentiality, and error tracking.

Experience

Work history, roles, and key accomplishments

Current

Independent Contractor Recruiter

Current

Valued Merchant Services

Jun 2026 - Present (0 months)

Identified, segmented, and engaged high-potential talent pipelines using advanced CRM architecture. Managed multi-channel candidate follow-up, addressed inquiries on corporate structure and compensation, and supported onboarding and compliance.

CRM Architecture Talent Management Candidate Outreach Stakeholder Management Onboarding Candidate Inquiry Resolution

Customer Service Agent

Infocision

Jul 2025 - Aug 2025 (1 month)

Maintained strict adherence to corporate communication scripts and institutional compliance standards while managing outbound contact campaigns. Resolved escalations with supervisors, executed secure transactions in proprietary member contact software, and ensured data entry accuracy during high-volume outreach.

Regulatory Compliance Escalation Management Data Validation Data Integrity

Life Insurance Agent Recruiter

Primerica

Jul 2022 - Dec 2022 (5 months)

Led multi-channel prospecting and used CRM tools to recruit entrepreneurial talent for independent contractor roles. Managed full-cycle onboarding, including state pre-licensing training compliance, and delivered high-volume career orientations.

CRM Tools Pipeline Management Onboarding Licensing Compliance Recruitment Analytics

Customer Service Rep (Back Office)

Hallmark Aviation Services

Feb 2018 - Feb 2019 (1 year)

Developed and maintained a centralized team knowledge base to standardize customer interaction protocols and improve operational workflows. Audited and validated international and domestic travel documentation for compliance, and created performance reports from CRM touchpoints.

Customer Service Support Knowledge Base Management Data Analytics & Reporting Cross functional Coordination Regulatory Compliance Auditing Validation Conflict Resolution Quality Assurance Review

Car Dealership Externship

Interactive College of Technology

Aug 2018 - Sep 2018 (1 month)

Provided operational supervision of automotive technicians by coordinating daily service workflows and resource allocation. Partnered with the business owner to analyze diagnostic workflows, streamline service operations, and manage scheduling against quality control standards.

Resource Allocation Quality Control Process Optimization

Education

Degrees, certifications, and relevant coursework

Western Governors University

Bachelor of Science, Business Management

2024 - 2026

Grade: 3.0 GPA

Activities and societies: 2026 NSLS Honors Society invitee (WGU).

Pursuing a Bachelor of Science in Business Management to strengthen skills in business operations, data-driven decision making, and information management.