Tori Stamper
@toristamper
I support customers and claims processes through accurate service, payments, and communication.
United StatesWhat I'm looking for
I've supported claims service at Allstate Express, reviewing policy wording and procedures, making payments, assisting with inspections, and handling inbound and outbound calls.
I bring customer-facing experience from Allstate Insurance, Kroger, Meijer, Meineke Car Care Center, and Mad Mushroom Pizza. I've answered customer questions, taken payments, written quotes and estimates, updated files, ordered parts, filled prescriptions, and coordinated service needs.
I'm focused on being a team player in a people-oriented organization where I can maximize my customer-service experience and help achieve corporate goals.
Experience
Work history, roles, and key accomplishments
Claims Service Specialist
Allstate Express
Mar 2023 - Feb 2026 (2 years 11 months)
Serviced claims, reviewed policy wording and procedures, made payments, and assisted with inspection and claim handling. Liaised with other departments and handled inbound and outbound calls.
Delivery Driver
Mad Mushroom Pizza
Jan 2019 - Mar 2019 (2 months)
Performed cleaning, answered phone calls, cut pizza, prepared food, and delivered pizzas.
Sales Advisor
Meineke Car Care Center
Nov 2018 - Jan 2019 (2 months)
Wrote estimates, ordered parts, updated customer files, filed invoices, took payments, and made outbound calls to keep customers updated. Assisted customers with their needs.
Receptionist
Allstate Insurance
Apr 2018 - Jun 2018 (2 months)
Answered phones, took payments, answered customer questions, made calls, wrote quotes, and assisted customers as needed.
Pharmacy Technician
Meijer
Jan 2018 - Apr 2018 (3 months)
Took and made calls, filled prescriptions, gave people their medicine, and handled money.
Customer Service
Kroger Stores
Apr 2014 - May 2017 (3 years 1 month)
Answered the phone, gave information, handled money, and helped customers as needed.
Claims Service Specialist
Allstate Insurance
Serviced claims, reviewed policy wording and procedures, made payments, and assisted with inspection and claim handling. Liaised with other departments and handled inbound and outbound calls.
Education
Degrees, certifications, and relevant coursework
Paul Laurence Dunbar High School
High School Diploma, General Studies
2012 - 2016
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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