Open to opportunities

Tori Jones

@torijones

I streamline healthcare scheduling, customer support, and administrative operations with six years of client-facing experience.

United States

Message

What I'm looking for

I'm looking for an administrative or customer-support role where I can coordinate appointments, support clients and patients, maintain accurate records, and contribute to efficient team operations.

I've supported clients and patients at Insyte Psychiatric by managing inquiries, scheduling and confirming healthcare appointments, tracking customer interactions, and adapting to provider requirements.

Previously, I processed loan applications at Greensky Trade Credit under strict accuracy guidelines and delivered remote insurance customer support at Broadpath. I bring six years of administrative, customer service, data-entry, and client-relationship experience, with hands-on use of Excel and Salesforce.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Insyte Psychiatric

Jan 2025 - Jan 2026 (1 year)

Managed customer inquiries and issues professionally, scheduled and confirmed healthcare appointments, and delivered exceptional customer service to clients and patients.

Customer Service Appointment Scheduling