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@tonysilva
Talent acquisition and development leader driving recruitment and workforce growth in hospitality.
I am a Talent Acquisition and Development Manager with over 20 years of hospitality experience, including hotel management roles at Marriott and Drury. I lead talent strategies, orientation, onboarding, and team development across multi-department resort operations, driving measurable workforce growth and process improvements.
I implemented and optimized Monarch’s ATS and HRIS platform, reducing application-to-start days to 16.09 in 2024 and closing 120+ jobs in a competitive market. I’ve been recognized as a 2023 Hospitality Leader of the Year and a 2024 Mile-High SHRM top recruiter finalist, and I build training programs aligned with Forbes standards to elevate service and retention.
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Work history, roles, and key accomplishments
Monarch Casino Resort Spa
Jan 2023 - Present (2 years 10 months)
Led Monarch Inc.'s talent strategy and onboarding across 39 departments, increasing workforce by 20% in 2023 and 11% in 2024 while staffing all non-exempt roles. Implemented and optimized ATS/HRIS processes, reducing time-to-start to 17.66 days in 2023 and 16.09 days in 2024 and closing 120+ positions in a competitive market.
Goodwin Recruiting
Dec 2021 - Jan 2023 (1 year 1 month)
Specialized in contingent and retained executive recruiting across the U.S., delivering personalized candidate and client services and contributing to Forbes recognition for the firm in 2022–2023. Promoted to Senior Recruiter within five months after achieving $100,000 in sales.
Marriott Hotels
Oct 2020 - Dec 2021 (1 year 2 months)
Oversaw daily operations, budgeting, and staff training resulting in a 78% average occupancy during the COVID-19 period and three consecutive months of perfect Guest Service scores (Jan–Mar 2021). Developed marketing and operational strategies that improved local and extended-stay business while maintaining profitability.
Drury Hotels
Oct 2014 - Oct 2020 (6 years)
Opened and led high-performing hotel operations and regional service initiatives across 18 hotels, including turning a bottom-20% property into a top performer through targeted recruitment, training, and operational improvements. Served as Regional Guest Service Expert and drove consistent performance and guest satisfaction.
Mission Palms Hotel
May 2006 - Oct 2014 (8 years 5 months)
Held multiple operational roles including front desk, housekeeping, maintenance, and transportation supervision, ensuring seamless guest services and daily operations across departments. Supervised transportation and facilities while supporting front-desk management duties to maintain service standards.
Degrees, certifications, and relevant coursework
Bachelor of Science, Business Management
Bachelor of Science in Business Management from Grand Canyon University, completed in 2012.
Software and tools used professionally
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