Tom Bom
@tombom
Restaurant manager and IT support-minded troubleshooter, building reliable tech solutions and excellent customer experiences.
United StatesWhat I'm looking for
I’m a Restaurant Manager who brings strong customer service and hands-on troubleshooting to every shift. At Noodles & Company, I supervise shifts, maintain store cleanliness and security, track and report sales, and troubleshoot the office PC, printer, and Aloha PoS to minimize downtime.
Before management, I worked as a Pizza Maker and Crew Member at fast-paced restaurants, sharpening my ability to stay calm, communicate clearly, and support smooth operations. I’m also passionate about technology—currently pursuing re-certification for CompTIA A+ and working toward CompTIA Network+—and I leverage skills across IT support, help desk, Windows networking, and network security concepts.
Experience
Work history, roles, and key accomplishments
Manager
Noodles & Company
Mar 2022 - Present (4 years 4 months)
Supervise shifts, track sales for upper management, and ensure the store is maintained, cleaned, and secured overnight. Troubleshoot the office PC, printer, and Aloha PoS to minimize downtime.
Pizza Maker
Blaze Pizza
Jul 2021 - Mar 2022 (8 months)
Guide customers through the line, craft personalized pizzas, and deliver friendly, attentive service to enhance guest satisfaction. Prepare ingredients and supplies and close the restaurant following sanitation and safety protocols.
Provide service in a fast-paced, high-pressure environment to maintain service quality. Greet and serve customers to ensure positive dining experiences.
Crew Member
Laser Quest
May 2017 - Apr 2018 (11 months)
Operate the POS system and handle phone calls for reservations and customer inquiries. Instruct guests on laser tag rules, host birthday parties, manage game setup, and maintain cleanliness and sanitation standards.
Education
Degrees, certifications, and relevant coursework
University of Tennessee-Knoxville
Some college (no degree), Computer Engineering
2018 - 2019
Studied computer engineering at the University of Tennessee-Knoxville from September 2018 to April 2019 without completing a degree.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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