toluwanimi idowu
@toluwanimiidowu
Customer communication specialist skilled in CRM updates, lead outreach, and clear client support.
What I'm looking for
I’m a detail-oriented customer communication specialist with experience managing client inquiries, outbound messaging, and CRM documentation in remote environments. I focus on providing clear, professional written responses while staying organized across multiple platforms.
In my current role as a “Linkedin outreach representative and Virtual assistant,” I conduct outbound LinkedIn outreach and lead qualification, book sales calls, and maintain structured follow-up sequences. I handle inbound inquiries, update CRM records, track the sales pipeline, and support client acquisition through consistent lead nurturing.
Previously, as a “Sales and customer service representative,” I scoped prospective customers, communicated via face to face, phone, and email, and introduced the company’s digital products. I also worked as a “law Intern and client support,” handling delicate client communications, managing client databases, and taking minutes of legal meetings and agreements—skills that sharpen my accuracy, confidentiality, and follow-through.
Experience
Work history, roles, and key accomplishments
LinkedIn Outreach Rep
Behlscosulting
Nov 2025 - Present (7 months)
Conduct outbound LinkedIn outreach and lead qualification, booking sales calls and maintaining structured follow-up sequences. Manage inbound inquiries and update CRM records to track the sales pipeline and support lead nurturing.
Sales & Customer Service Rep
1Techlink
Nov 2024 - Feb 2025 (3 months)
Scoped and identified prospective customers in targeted areas and communicated with customers in person, by phone, and via email. Introduced the company’s digital products, onboarded customers, and gathered customer requirements to support acquisition.
Law Intern & Client Support
Shodunke Adeboun Brown & Associates
Jul 2023 - Aug 2023 (1 month)
Handled delicate client and prospective customer calls and managed inquiries via email, chat, and social media platforms. Took minutes of legal meetings, assisted with agreements, maintained a client database, and followed up based on client needs.
Education
Degrees, certifications, and relevant coursework
University of Lagos
LL.B, Law and legal studies
2018 - 2025
LL.B in Law and Legal Studies at the University of Lagos from 2018 to 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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