In my current Customer Support & Client Relations Specialist role, I deliver 24/7 client support across multiple communication channels, from pre-service inquiries to post-engagement follow-ups. I resolve real-time customer issues and technical challenges while maintaining 5-star satisfaction ratings.
Previously, as a Customer Support Assistant, I managed client correspondence, service requests, and onboarding guidance. I also worked with vendors and on-the-ground teams to troubleshoot service delivery issues.
