Toluwanimi Badejo

I am a customer care professional with three years' hands-on experience delivering exceptional support across diverse industries, combining frontline service with product and operations responsibilities.

I have managed diaries, travel arrangements, and documentation while maintaining accurate customer records in CRM tools and collaborating with cross-functional teams to streamline workflows and improve service delivery.

As a product manager and tour executive, I oversaw itinerary planning, service quality, and follow-up on unresolved issues to ensure timely resolutions and high customer satisfaction; I also supported children with special needs in challenging environments.

I hold a BSc in Guidance and Counselling from the University of Lagos and completed a practicum in counselling and teaching practice; I bring strong communication, CRM proficiency, conflict management, and attention to detail to roles that prioritize client relationships and business growth.