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I am a Customer Experience Expert with a strong background in customer service and sales. My journey began with a Bachelor of Law from Tbilisi State University, which equipped me with critical thinking and effective communication skills. Over the years, I have honed my ability to resolve issues and enhance customer satisfaction through personalized support across various communication channels.

Currently, I work at Helpware/StubHub International, where I focus on ensuring a positive customer journey. I excel in quickly addressing customer concerns and providing effective solutions that build trust. My experience also includes roles as a Sales/Customer Service Representative, where I promoted products and services while maintaining accurate customer records in CRM systems.