Looking for a job

Ketevan Lomsadze

@ketevanlomsadze

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I build customer, marketing, and communications experiences that strengthen engagement and service quality.

Georgia

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What I'm looking for

I'm looking for a customer success, marketing, communications, or social media role where I can create engaging content, strengthen customer relationships, support campaigns, and contribute to service and brand improvements.

I'm currently supporting customer success at Lemondo across Roamingo, Tre.ge, Quickshipper, and SkiPass, resolving customer issues and improving service quality across multiple communication channels.

I previously supported Studio72's marketing campaigns, lead generation, media kits, client presentations, market research, rebranding, and social media content.

At Enterprise Georgia, I researched business and market information for investment-focused newsletters, created English-language LinkedIn content, and assessed potential B2B partnerships. At the Czech Centre Tbilisi, I managed Facebook content, social media strategy, campaign copy, and partner communications in English.

I've also led PR and communications activities for Alterbridge University, including student-recruitment telemarketing, stakeholder communication, events, and admissions support. My background includes content creation and event promotion for AdSummit and the World Education Fair.

Experience

Work history, roles, and key accomplishments

Customer Success Specialist

Lemondo Software Development Company

Aug 2025 - Aug 2026 (1 year)

Provided high-quality customer service and support through multiple communication channels. Identified, analyzed, and resolved customer issues, including complex and sensitive cases for four companies simultaneously.

Customer Service Problem Solving Communication Skills Telemarketing Multitasking

Marketing Manager

Studio72 Video Production Company

Jun 2025 - Sep 2025 (3 months)

Supported marketing campaigns, lead generation initiatives, and sales activities. Prepared media kits and client presentations for business development and partnerships.

Marketing Lead Generation Market Research Brand Strategy Social Media Management

Assistant to the Head of the Finance Department

Enterprise Georgia

Nov 2023 - Dec 2023 (1 month)

Prepared investment-focused newsletters by researching and curating relevant business and market information. Created and edited English-language content for newsletters and LinkedIn communications.

Research Content Creation Editing Communication Skills

Social Media Manager

Czech Embassy Czech Centre Tbilisi

Jan 2023 - Jun 2023 (5 months)

Managed the organization's Facebook page and developed social media strategies to increase engagement. Created digital content and managed communications across social media platforms.

Social Media Management Content Creation Communication Skills Facebook

PR & Communications Manager

Alterbridge University

Jan 2023 - Jun 2023 (5 months)

Executed telemarketing and lead generation campaigns to support student recruitment. Communicated with prospective students, parents, and applicants regarding academic programs and university events.

Telemarketing Lead Generation Communication Skills Event Planning Customer Support