At Bespoke Ops, I built the CEO's operating rhythm from scratch, including leadership meetings, OKR cycles, KPI scorecards, and launch readiness reviews. The founder was able to focus on vision and growth while I ran day-to-day operations.
I built custom AI-powered internal tools, including a profitability tracker and process-mapping tool, and owned P&L performance across launches generating up to seven figures in monthly revenue. I also prepared CEO decisions with data and recommendations and drove follow-through across Sales, Marketing, PM, and Delivery.
At IG Group, I led cross-functional execution across 19 markets and 9 languages and was Product Owner of a £150K transformation programme spanning 19 sites. Process redesign and automation improved operational efficiency by 60%.
Earlier at IG Group, I led content operations for French-speaking markets, and at HSBC I managed digital payment operations and premium client relationships. My legal background includes contracts, governance, and compliance; I’m a B2B contractor based in Poland.
